公开(公告)号：US20050018829A1

公开(公告)日：2005-01-27

申请号：US10610737

申请日：2003-06-30

申请人： Nathan Baker

发明人： Nathan Baker

IPC分类号： G06Q10/00 ,  G06Q20/00 ,  H04M3/493 ,  H04M3/523 ,  H04M15/00 ,  H04M3/42

CPC分类号： G06Q10/02 ,  H04M3/4931 ,  H04M3/523

摘要： A call to an information/call center is assigned a call sequence number. Call segments associated with the call sequence number are bundled as a single call session. A call session begins with the connection between the caller and the information/call center, and continues until that connection is torn down. Call segments are realized when connections are made or torn down between the information/call center and called parties. Each call is billed per call session, not per call segment. Call charges for each call session are determined, as are taxes allocated to one or more call segments.

摘要翻译： 对信息/呼叫中心的呼叫被分配呼叫序列号。 与呼叫序列号相关联的呼叫段被捆绑为单个呼叫会话。 呼叫会话从呼叫者和信息/呼叫中心之间的连接开始，并持续到该连接断开。 当在信息/呼叫中心和被叫方之间建立或拆除连接时，可以实现呼叫段。 每个呼叫每个呼叫会话计费，而不是每个呼叫段。 确定每个呼叫会话的呼叫费用，以及分配给一个或多个呼叫段的税费。