公开(公告)号：US20150178267A1

公开(公告)日：2015-06-25

申请号：US14256078

申请日：2014-04-18

Applicant: Electronics and Telecommunications Research Institute

Inventor： Jeong HEO ,  Hyun Ki KIM ,  Sang Kyu PARK ,  Soo Jong LIM ,  Yoon Jae CHOI ,  Mi Ran CHOI ,  Pum Mo RYU ,  Yong Jin BAE ,  Yeo Chan YOON ,  Myung Gil JANG ,  Chung Hee LEE ,  Yo Han JO ,  Hyo Jung OH

IPC: G06F17/27 ,  G06F17/30 ,  H04L12/18

CPC classification number: G06F17/278 ,  G06F17/2785 ,  G06F17/30654 ,  G06F17/30684 ,  H04L51/32

Abstract: The present invention relates to a social media question and answer service, and discloses a social media issue processing device and method. The method includes a question analyzing unit which analyzes a question type of an input question through a question pattern dictionary which is stored in advance; a social media analyzing unit which performs issue period recognition for the question, question type based analysis, question based summary creation, and question based reliability calculation; and a report creating unit which creates a summary in accordance with at least one of correlation between the question type and the question based summary, correlation between the issue period and the question type based analysis result, and correlation between the reliability and the question based summary.

Abstract translation: 本发明涉及社交媒体问答机构，并且公开了社交媒体问题处理装置和方法。 该方法包括：问题分析单元，其通过预先存储的问题模式字典来分析输入问题的问题类型; 对问题执行问题周期识别，基于问题类型的分析，基于问题的摘要创建和基于问题的可靠性计算的社交媒体分析单元; 以及报告创建单元，其根据问题类型和基于问题的总结之间的相关性，问题周期与基于问题类型的分析结果之间的相关性以及可靠性和基于问题的总结之间的相关性中的至少一个来创建摘要 。