公开(公告)号：US20080201277A1

公开(公告)日：2008-08-21

申请号：US11676043

申请日：2007-02-16

申请人： Hasan Timucin OZDEMIR ,  Kuo Chu Lee ,  Hongbing Li ,  Lipin Liu

发明人： Hasan Timucin OZDEMIR ,  Kuo Chu Lee ,  Hongbing Li ,  Lipin Liu

IPC分类号： G06N5/02 ,  G06F15/18 ,  G06F17/00

CPC分类号： G08B13/19641 ,  G08B13/19671 ,  G08B31/00

摘要： The intelligent, automated surveillance system collects the interactions between the security personal and the surveillance system during the handling of an alarm. Each alarm is modeled as a “transaction” and each operation/action that a security personal executes modeled as an “event” within the transaction. The collected events within the transaction are in partial order. Furthermore, the system provides a scoring system for a security manager to evaluate the performance of the security guard. The score of the sequence of actions that the security guard performed manually and the system performed automatically for each set of dependent alarms are used to decide future sequence of operation. Security guards can overwrite the automatic sequencing of actions with manual sequence of operations.

摘要翻译： 智能的自动监控系统在处理报警时收集安全个人和监控系统之间的相互作用。 每个警报都被建模为一个“交易”，并且每个操作/操作，一个安全个人执行在事务中建模为“事件”。 交易中收集的事件处于部分顺序。 此外，该系统为安全管理员提供评分系统，以评估安保人员的表现。 安全防护手动执行的操作顺序和系统对每组依赖警报自动执行的分数用于决定未来的操作顺序。 安全卫士可以用手动操作序列覆盖动作的自动排序。

公开(公告)号：US07167899B2

公开(公告)日：2007-01-23

申请号：US10106639

申请日：2002-03-26

申请人： Kuo Chu Lee ,  Tao Lin ,  Juan Yu

发明人： Kuo Chu Lee ,  Tao Lin ,  Juan Yu

IPC分类号： G06F15/16 ,  H04M3/42 ,  H04Q7/20

CPC分类号： H04M7/0027 ,  H04M3/5191

摘要： The Web customer contact system is based on distributed execution of service logic programs that can be dynamically altered based on changing business needs. The distributed and dynamic program modification makes the Web customer contact system scalable and customization to the most demanding business operation needs. For example, existing workflow based GUI programming tool, which only support centralized specification, down load and execution of routing rules for incoming calls in a contact center. The new system WCC system can allow user to specify a set of service logic program (SLP) can be dynamically attached to any distributed “addressable entities” in the WCC system. The addressable entities can be a user, an agent, an email box, a work group, IVR system, or a department web site. The addressable entities can be located anywhere that can be reached by internet address (an URL or other types of identities). The SLP associated with the addressable entities can be dynamically downloaded from the “home” location of the SLP. The SLP allows a business to define the way of handling customer's messages such as call, chat and email in a flexible and programmable way using an open specification interface such as, XML technology.

摘要翻译： Web客户联系系统是基于业务逻辑程序的分布式执行，可以根据不断变化的业务需求动态更改。 分布式和动态的程序修改使Web客户联系系统可扩展和定制到最苛刻的业务操作需求。 例如，现有的基于工作流程的GUI编程工具，其仅支持集中式规范，下载和执行联络中心中的来电呼叫规则。 新系统WCC系统可以允许用户指定一组服务逻辑程序（SLP）可以动态地附加到WCC系统中的任何分布式“可寻址实体”。 可寻址实体可以是用户，代理，电子邮箱，工作组，IVR系统或部门网站。 可寻址实体可以位于通过互联网地址（URL或其他类型的身份）可以访问的任何地方。 与可寻址实体相关联的SLP可以从SLP的“home”位置动态下载。 SLP允许企业使用诸如XML技术的开放式规范界面，以灵活和可编程的方式定义处理客户消息的方式，如呼叫，聊天和电子邮件。

公开(公告)号：US07599957B2

公开(公告)日：2009-10-06

申请号：US11354758

申请日：2006-02-15

申请人： Lipin Liu ,  Kuo Chu Lee ,  Juan Yu

发明人： Lipin Liu ,  Kuo Chu Lee ,  Juan Yu

IPC分类号： G06F17/00

CPC分类号： G06F17/30917 ,  G08B13/1968 ,  Y10S707/99944

摘要： A metadata database adaptor for use with a surveillance and/or sensor system is capable of adapting metadata messages of varying formats according to needs of metadata databases. In other aspects, a metadata data model template can allow a user to define a data definition that is used to map user defined data with the metadata data model template to form XML data schema. Template mapping knowledge can then be applied for fast XML data schema to non-XML database schema generation without translation processing. In yet other aspects, an application domain template can allow a user to define a query definition that can then be processed with a mapping of the application domain template to translate Xpath, Xquery, or others to a database query.

摘要翻译： 用于监视和/或传感器系统的元数据数据库适配器能够根据元数据数据库的需要来适应不同格式的元数据消息。 在其他方面，元数据数据模型模板可以允许用户定义用于将用户定义的数据与元数据数据模型模板映射以形成XML数据模式的数据定义。 然后，可以将模板映射知识应用于快速XML数据模式，而不需要转换处理就可以生成非XML数据库模式生成。 在其他方面，应用程序域模板可以允许用户定义查询定义，然后可以使用应用程序域模板的映射来处理查询定义，以将Xpath，Xquery或其他内容转换为数据库查询。

公开(公告)号：US07076048B2

公开(公告)日：2006-07-11

申请号：US09960803

申请日：2001-09-21

申请人： Kuo Chu Lee ,  Shaomin Mo ,  Juan Yu

发明人： Kuo Chu Lee ,  Shaomin Mo ,  Juan Yu

IPC分类号： H04L12/66

CPC分类号： H04M3/5191 ,  H04M7/12 ,  H04M7/128

摘要： An agent-based telephony system is provided for establishing a call between two or more telephony devices interconnected through an automated call dispatch server. The automated call dispatch server includes a call control agent for processing call requests; a call resource management agent in communication with the call control agent for allocating and controlling the resources needed to establish a call between telephony devices; and a resource control agent in communication with the call resource management agent for providing a hardware-dependent interface to the telephony devices.

公开(公告)号：US20110205355A1

公开(公告)日：2011-08-25

申请号：US12709046

申请日：2010-02-19

申请人： Lipin LIU ,  Kuo Chu Lee

发明人： Lipin LIU ,  Kuo Chu Lee

IPC分类号： H04N7/18

CPC分类号： G06T7/80 ,  G06T2207/10016 ,  G06T2207/30232

摘要： A method for determining a transformation matrix used to transform data from a first image of a space to a second image of the space is disclosed. The method comprises receiving image data from a video camera monitoring the space, wherein the video camera generates image data of an object moving through the space and determining spatio-temporal locations of the object with respect to a field of view of the camera from the image data. The method further comprises determining observed attributes of motion of the object in relation to the field of view of the camera based on the spatio-temporal locations of the object, the observed attributes including at least one of a velocity of the object with respect to the field of view of the camera and an acceleration of the object with respect to the field of view of the camera. The method also includes determining the transformation matrix based on the observed attributes of the motion of the object.

摘要翻译： 公开了一种用于确定用于将数据从空间的第一图像转换成空间的第二图像的变换矩阵的方法。 该方法包括从监视该空间的视频摄像机接收图像数据，其中摄像机生成通过空间移动的物体的图像数据，并根据图像确定对象相对于照相机的视场的时空位置 数据。 该方法还包括基于对象的时空位置来确定对象相对于摄像机的视场的运动的观察属性，观察到的属性包括对象相对于对象的速度的至少一个 摄像机的视野以及相对于摄像机的视场的对象的加速度。 该方法还包括基于观察到的物体的运动的属性来确定变换矩阵。