公开(公告)号：US11514916B2

公开(公告)日：2022-11-29

申请号：US16992943

申请日：2020-08-13

Applicant: SAMSUNG ELECTRONICS CO., LTD.

Inventor： Chanwoo Kim ,  Sichen Jin ,  Kyungmin Lee ,  Dhananjaya N. Gowda ,  Kwangyoun Kim

IPC: G10L15/30 ,  G10L15/16 ,  G10L15/02

Abstract: A server for supporting speech recognition of a device and an operation method of the server. The server and method identify a plurality of estimated character strings from the first character string and obtain a second character string, based on the plurality of estimated character strings, and transmit the second character string to the device. The first character string is output from a speech signal input to the device, via speech recognition.

公开(公告)号：US11302331B2

公开(公告)日：2022-04-12

申请号：US16750274

申请日：2020-01-23

Applicant: Samsung Electronics Co., Ltd.

Inventor： Dhananjaya N. Gowda ,  Kwangyoun Kim ,  Abhinav Garg ,  Chanwoo Kim

IPC: G10L15/26 ,  G10L15/02 ,  G10L17/20 ,  G10L17/04 ,  G10L15/28

Abstract: Provided are an electronic device for recognizing speech of a user, and a method, performed by the electronic device, of recognizing speech. The method includes obtaining an audio signal based on a speech input based on the audio signal being input, obtaining an output value of a first automatic speech recognition (ASR) model that outputs a character string at a first level; obtaining an output value of a second ASR model that outputs a character string at a second level corresponding to the audio signal based on the output value of the first ASR model based on the audio signal being input; and recognizing the speech from the output value of the second ASR model.

公开(公告)号：US10560576B1

公开(公告)日：2020-02-11

申请号：US16534950

申请日：2019-08-07

Applicant: Samsung Electronics Co., Ltd.

Inventor： Kwangyoun Kim ,  Woochan Kim ,  Yusic Kim ,  Juyeoung Kim ,  Jaeeun Suh ,  Eunsu Jeong ,  Jihyun Jung

IPC: H04M3/51 ,  G06F3/0482 ,  G10L17/00 ,  G06F3/0488

Abstract: An electronic device includes: a microphone; a speaker; a touchscreen display; a communication circuit; at least one processor; and a memory storing instructions that, when executed, cause the at least one processor to: receive a first user input; identify a service provider and a detailed service; select a first menu corresponding to the detailed service from menu information; attempt to connect a call to the service provider; when the call to the service provider is connected, transmit one or more responses until reaching a step corresponding to the first menu; in response to reaching the first menu, determine whether an attendant is connected; in response to completion of connection to the attendant, output a notification indicating that the connection to the attendant has been completed; and in response to reception of a second user input for the output notification, display a screen for a call with the service provider.