公开(公告)号：US10109115B2

公开(公告)日：2018-10-23

申请号：US14644662

申请日：2015-03-11

Applicant: GM Global Technology Operations LLC

Inventor： Dnyanesh Rajpathak ,  Prakash Mohan Peranandam

IPC: G06F17/30 ,  G07C5/00 ,  G07C5/08

Abstract: A system and method of modifying a vehicle service database includes: accessing a database containing previously-received symptom text that has been associated with a vehicle identifier and one or more vehicular service solutions for the previously-received symptom text; determining a statistical likelihood that one or more additional vehicular service solutions apply to previously-received symptom text based on a correlation between the previously-received symptom text and additional vehicular service solutions; determining that the statistical likelihood is above a predetermined threshold; and associating the previously-received symptom text with the additional vehicular service solutions.