PREEMPTING OR RESOLVING FRAUD DISPUTES RELATING TO BILLING ALIASES

    公开(公告)号:US20210158355A1

    公开(公告)日:2021-05-27

    申请号:US15465871

    申请日:2017-03-22

    Abstract: In a computer-implemented method of pre-empting fraud disputes caused by billing aliases or unrecognized merchant billing names, an indication that a credit card financial transaction is unrecognizable by the card owner may be received. A billing alias for a merchant associated with the unrecognizable transaction may be determined, where the billing alias is named on a credit card statement as billing merchant. A brick and mortar name that the merchant associated with the billing alias is doing business as may be determined, and an electronic notification indicating the brick and mortar name of the merchant may be generated. The electronic notification may be transmitted to a mobile device of the card owner over a wireless communication channel for card owner review or approval to facilitate preventing financial disputes caused by unrecognized or unfamiliar billing aliases on credit card or other financial statements.

    Identifying chargeback scenarios based upon non-compliant merchant computer terminals

    公开(公告)号:US11004079B1

    公开(公告)日:2021-05-11

    申请号:US15931560

    申请日:2020-05-13

    Abstract: A method of identifying a merchant computer terminal warranting a chargeback includes identifying a merchant computer terminal associated with a fraudulent financial transaction, and receiving information associated with the merchant computer terminal. The information may include an actual configuration, parameters, and/or specifications associated with the merchant computer terminal. The method also includes receiving up-to-date dispute rules associated with chargebacks, and analyzing the dispute rules to determine merchant computer terminal requirements. The method further includes comparing the terminal requirements with the information associated with the merchant computer terminal to identify whether the merchant computer terminal is compliant with the dispute rules. Based upon the comparison, an electronic notification may be generated that indicates whether a chargeback is warranted due to the merchant computing terminal being non-compliant with the dispute rule, and the electronic notification may be transmitted to a merchant computing device to facilitate resolving financial transaction disputes.

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