DIGITAL EMPLOYEE EXPERIENCE INDEX
    41.
    发明公开

    公开(公告)号:US20230325756A1

    公开(公告)日:2023-10-12

    申请号:US18295555

    申请日:2023-04-04

    Applicant: Ivanti, Inc.

    CPC classification number: G06Q10/06398

    Abstract: A method of a device-level management based on a digital experience includes developing a calculated device index (CDI) expression for a managed device of a managed network. The CDI expression includes a combination of weighted, normalized attribute values. The attributes reflect a digital experience metric of a user relative to the device. The method includes determining a normal device index range (NDIR) that defines values of a CDI indicative of normal operation of the device. The method includes monitoring current attribute data representative of multiple attributes associated with the device. Based on the current attribute data, the method includes computing the CDI using the CDI expression and evaluating the computed CDI relative to the NDIR. Responsive to the CDI being outside the NDIR, the method includes identifying a first attribute that is in an anomalous condition and that contributed to the CDI and implementing an action to mitigate the condition.

    ENDPOINT SCAN AND PROFILE GENERATION
    42.
    发明公开

    公开(公告)号:US20230289354A1

    公开(公告)日:2023-09-14

    申请号:US18181847

    申请日:2023-03-10

    Applicant: Ivanti, Inc.

    CPC classification number: G06F16/24573

    Abstract: A method of profiling an endpoint includes generating a structured request including a set of inquiries, each of which being directed to an endpoint parameter and including a parameter name. The method includes generating a scan message including the set of inquiries and an additional inquiry directed to an additional endpoint parameter. The method includes receiving a single response from the endpoint including raw parameter data responsive to the set of inquiries and the additional inquiry. The method includes storing the raw parameter data in a data lake organized according to extracted metadata. The method includes labeling each data portion using the parameter name and the extracted metadata. The method may include accessing, from the data lake, portions of the raw parameter data responsive to the set of inquiries based on labels associated therewith. The method includes generating a profile report derived from the accessed data.

    Systems and methods for self-organizing multicast

    公开(公告)号:US11323494B1

    公开(公告)日:2022-05-03

    申请号:US17093269

    申请日:2020-11-09

    Applicant: Ivanti, Inc.

    Abstract: A method for file downloading by a computing device is described. The method includes sending a multicast representative message on a multicast channel in response to receiving file download instructions. The multicast representative message indicates that the computing device is a multicast representative. The method also includes downloading file data during a multicast delay. The method additionally includes sending the file data on the multicast channel upon expiration of the multicast delay. The method further includes sending a multicast complete message.

    AUTOMATED ENDPOINT PRODUCT MANAGEMENT

    公开(公告)号:US20220129260A1

    公开(公告)日:2022-04-28

    申请号:US17508748

    申请日:2021-10-22

    Applicant: Ivanti, Inc.

    Abstract: A method of automated software management includes importing update metadata consumed from an update list describing cybersecurity vulnerabilities and product updates. Based on the update metadata, the method includes generating an initial update list including outstanding product updates for endpoints included in a managed network. The method includes discovering products of an endpoint of the managed network. Based on discovered products, the method includes generating an endpoint-specific inventory including product metadata of the products loaded on the endpoint. The method includes identifying an unnecessary product update of the outstanding product updates not related to the discovered products. The method includes filtering the unnecessary product update from the initial update list to generate a modified update list including a subset of outstanding product updates and omitting the unnecessary product update. The method includes distributing only the subset of outstanding product updates of the modified update list to the managed endpoint.

    Dynamic Scope Adjustment
    45.
    发明申请

    公开(公告)号:US20210377132A1

    公开(公告)日:2021-12-02

    申请号:US17206122

    申请日:2021-03-19

    Applicant: Ivanti, Inc.

    Abstract: An embodiment includes a method of secured, remote device access through dynamic scope adjustment in an incident management system. The method includes receiving an incident report indicative of a technical issue at a first device. Responsive to receipt of the incident report, the method includes determining that the first device is assigned an information technology (IT) support provider and dynamically elevating the first device to a scope of the IT support provider. Following a correction of at least a portion of the technical issue by the IT support provider, the method includes dynamically relegating the first device from the scope to prevent remote access to the first device following the correction.

    Modifying system-defined user interface control functionality on a computing device

    公开(公告)号:US11042421B1

    公开(公告)日:2021-06-22

    申请号:US16355950

    申请日:2019-03-18

    Applicant: Ivanti, Inc.

    Abstract: A method for modifying a system-defined user interface control on a computing device is described. The method includes wrapping, on the computing device, a system-defined control within a programmer-defined control at run-time and modifying functionality of the system-defined control at run-time. Modifying functionality includes intercepting an initial message for a system-defined control, preventing the system-defined control from rendering and rendering a programmer-defined control in place of the system-defined control. Modifying functionality also includes intercepting a message for the system-defined control, determining whether the message requires modified functionality and providing modified functionality if the message requires modified functionality. Modifying functionality also includes sending the message to the system-defined control if the message does not require modified functionality and providing regular functionality if the message does not require modified functionality.

    SYSTEMS AND METHODS FOR CONTEXT-BASED MITIGATION OF COMPUTER SECURITY RISKS

    公开(公告)号:US20210150023A1

    公开(公告)日:2021-05-20

    申请号:US17069529

    申请日:2020-10-13

    Applicant: Ivanti, Inc.

    Abstract: An apparatus includes a processor operatively coupled to a memory. The processor receives a first set of risk assessment rules including first user privilege criteria and first device criteria. The first device criteria include a computing device patch level, a network type, and/or a password policy. The processor identifies a user-specific security risk based on the first set of risk assessment rules and applies a privilege mitigation measure based on the user-specific security risk without being in communication with a management server. The processor later receives a second, updated set of risk assessment rules at the computing device. Upon detecting another login of the user, the processor identifies an updated user-specific security risk based on the updated set of risk assessment rules, and applies a modified privilege mitigation measure based on the updated user-specific security risk, again without being in communication with the management server.

    Scripting support for data identifiers, voice recognition and speech in a telnet session

    公开(公告)号:US10938886B2

    公开(公告)日:2021-03-02

    申请号:US16207852

    申请日:2018-12-03

    Applicant: Ivanti, Inc.

    Abstract: Methods of adding data identifiers and speech/voice recognition functionality are disclosed. A telnet client runs one or more scripts that add data identifiers to data fields in a telnet session. The input data is inserted in the corresponding fields based on data identifiers. Scripts run only on the telnet client without modifications to the server applications. Further disclosed are methods for providing speech recognition and voice functionality to telnet clients. Portions of input data are converted to voice and played to the user. A user also may provide input to certain fields of the telnet session by using his voice. Scripts running on the telnet client convert the user's voice into text and is inserted to corresponding fields.

    System and methods for self-organizing multicast

    公开(公告)号:US10834150B1

    公开(公告)日:2020-11-10

    申请号:US14583531

    申请日:2014-12-26

    Applicant: Ivanti, Inc.

    Abstract: A method for file downloading by a computing device is described. The method includes sending a multicast representative message on a multicast channel in response to receiving file download instructions. The multicast representative message indicates that the computing device is a multicast representative. The method also includes downloading file data during a multicast delay. The method additionally includes sending the file data on the multicast channel upon expiration of the multicast delay. The method further includes sending a multicast complete message.

    Determining the status of a node based on a distributed system

    公开(公告)号:US10797896B1

    公开(公告)日:2020-10-06

    申请号:US15790489

    申请日:2017-10-23

    Applicant: Ivanti, Inc.

    Inventor: Michael Earl

    Abstract: A computing device configured for determining a node status is described. The computing device includes a processor and instructions in memory. The computing device determines a representative node corresponding to a network group with multiple nodes. The computing device also sends a status retrieval directive to the representative node. The status retrieval directive includes a directive for retrieval of the node status of a target node. The computing device also receives the node status of the target node from the representative node and stores the node status on a database.

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