摘要:
A system and method for integrating role-based data into a spreadsheet. According to one embodiment, a server receives a query request from a spreadsheet application on behalf of a user of the spreadsheet application, determines a role assigned to the user, executes a first query associated with the query request and not constrained by the role assigned to the user, executes a second query associated with the query request and constrained by the role assigned to the user, combines results of the first and second executed queries to form a first data set, and provides to the spreadsheet application the first data set in response to the query request.
摘要:
A method and system for time sheet reporting is provided. A draft electronic time sheet report may be generated for an employee. A query may be generated to obtain information, from a data records associated with different software applications, about activities performed by the employee during a reporting period. An amount of employee time associated with these activities may be calculated from the information obtained, and the electronic time sheet report may be prepopulated to include information obtained about the employee's activities and the amount of time spent on those activities. The prepopulated time sheet report may be transmitted to the employee by electronic mail.
摘要:
A system and method are provided for obtaining information from a data management system. The data management system may determine whether an event occurs triggering the update of this information and, if so, the updated information may then be read from a data object and transmitted from the data management system to the user without an online connection being established between the user and the data management system. In some embodiments, a request may be received from a user of a groupware application program subscribing to updates of identified information and, if the user later performs an action in the groupware application that triggers a request for an update of the identified information, a request for an update of the identified information may be transmitted from the groupware application to a data management system.
摘要:
Integration techniques for bridging business management software systems with external objects and data. An action pad application program window provides an interface to these integration techniques, and includes a drop area to receive external objects by drag-and-drop, an information area to display information about received external objects and data, and an action menu to display actions responsive to the received external objects and data. When an external object is received in the drop area, a determination is made as to what actions are associated with the object type, and the actions are displayed in the action menu. The content of the external object is also examined, and additional actions, dependent on the content, are displayed. The action pad application program also actively monitors a user's e-mail and calendar, importing messages and events into the business management systems.
摘要:
A remote printing system and method is provided. A server on a first private network may receive a request from a user that has performed a login procedure of the first private network, the request requesting the printing of a document to a specified printer. The first private network may determine that the printer is located on a second private network that has a login procedure that is separate from the login procedure of the first private network. The first private network may then reformat the print request and the document from a format native to the first private network to a format that is recognized by a module at the second private network, and may send the reformatted document and the reformatted print request to the second private network.
摘要:
An apparatus and method for non-redundant search results includes performing a first search of local files to generate a plurality of first search result elements. This search is performed in response to a search request. The apparatus and method further includes performing a second search based on the search request. The second search may performed across a remote connection, such as a network connection, to search a remote database. The search of the remote database generates a plurality of second search result elements. The method and apparatus conforms the formatting of the second search result elements and the first search result elements. Thereupon, duplicative search results are culled between the first search result elements and the second search result elements. As such, the method and apparatus generates non-redundant search results by excluding the duplicative search results between the different databases.
摘要:
A customer support wizard that compares customer data with attributes of support notes to identify which notes are relevant, and to systematically shrink the number of candidate notes by asking the customer questions. Questions are selected based on an analysis of the attributes of the remaining candidate notes. If no note is found, the customer's data is sent to a development team so that a new solution can be prepared and sent back to the customer. If a customer selects a note that is not an exact match, an assumption can be made that the note will solve the customer's problem after a threshold amount of time has transpired without further customer activity. After the threshold has expired, the customer's data and the note may automatically be sent to a development team for further study.
摘要:
A system and method are provided for obtaining information from a data management system. The data management system may determine if information from the data management was requested and, if so, may locate a data object containing the requested information and read the requested information from this data object, compile a response to the request with the requested information, and transmit the response to the requestor without an online connection being established between the requestor and the data management system. In some embodiments, a request to provide a user with updates to identified information may be received. A determination may be made whether an event occurs triggering the update of this information and, if so, the updated information may then be read from a data object and transmitted from the data management system to the user without an online connection being established between the user and the data management system. In some embodiments, a request may be received from a user of a groupware application program subscribing to updates of identified information and, if the user later performs an action in the groupware application that triggers a request for an update of the identified information, a request for an update of the identified information may be transmitted from the groupware application to a data management system.
摘要:
Integration techniques for bridging business management software systems with external objects and data. An action pad application program window provides an interface to these integration techniques, and includes a drop area to receive external objects by drag-and-drop, an information area to display information about received external objects and data, and an action menu to display actions responsive to the received external objects and data. When an external object is received in the drop area, a determination is made as to what actions are associated with the object type, and the actions are displayed in the action menu. The content of the external object is also examined, and additional actions, dependent on the content, are displayed. The action pad application program also actively monitors a user's e-mail and calendar, importing messages and events into the business management systems.
摘要:
A method and apparatus for integrating a list of selected data entries into a spreadsheet is provided. In some embodiments, data entries may be selected from a data set stored on a computer system using a first computer program to obtain a group of selected data entries. If a user of the first computer program has made a request to export the group of selected data entries from the first computer program to a spreadsheet program, the group of selected data entries may be formatted into a spreadsheet data file that is in a format recognized by the spreadsheet program and the spreadsheet program may execute with the spreadsheet data file. If it is determined that a request was received from the spreadsheet program for refreshed data, a current data value for at least one entry in the data set may be written into a corresponding entry in the spreadsheet data file.