Test engine
    1.
    发明授权
    Test engine 有权
    测试引擎

    公开(公告)号:US08065661B2

    公开(公告)日:2011-11-22

    申请号:US11512441

    申请日:2006-08-29

    IPC分类号: G06F9/44

    CPC分类号: G06F11/3688

    摘要: The present subject mater relates to testing software application configurations and, more particularly, to a test engine. The various embodiments described and illustrated herein provide systems, methods, and software that maintain a configuration database in a memory, wherein the configuration database includes a representation of configuration settings of an application. Some such embodiments may further store a test engine module in the memory, wherein the test engine module includes a set of test cases, which when processed, test functionality of the application, wherein a test case is selected for execution as a function of one or more application configuration setting representations from the configuration database.

    摘要翻译: 本主题涉及测试软件应用程序配置,更具体地说涉及测试引擎。 这里描述和示出的各种实施例提供了在存储器中维护配置数据库的系统,方法和软件,其中配置数据库包括应用的配置设置的表示。 一些这样的实施例可以将测试引擎模块进一步存储在存储器中,其中测试引擎模块包括一组测试用例,当一个测试用例被处理时,该测试用例测试应用的测试功能,其中测试用例被选择作为一个或多个 来自配置数据库的更多应用程序配置设置表示。

    Transformation layer
    2.
    发明申请
    Transformation layer 有权
    转化层

    公开(公告)号:US20080127123A1

    公开(公告)日:2008-05-29

    申请号:US11512608

    申请日:2006-08-29

    IPC分类号: G06F9/44

    CPC分类号: G06F9/44505

    摘要: The present subject mater relates to configuration of software applications and, more particularly, a configuration transformation layer. The various embodiments described herein provide systems, methods, and software to instantiate a multilayer application, wherein each application layer includes configuration settings and executing a transformation engine to transform configuration settings between application layers as a function of one or more transformation schemas.

    摘要翻译: 本主题涉及软件应用的配置,更具体地,涉及配置转换层。 这里描述的各种实施例提供了实例化多层应用的系统,方法和软件,其中每个应用层包括配置设置,并且执行转换引擎以根据一个或多个转换模式来转换应用层之间的配置设置。

    System on the fly
    3.
    发明申请
    System on the fly 有权
    系统飞行

    公开(公告)号:US20080127085A1

    公开(公告)日:2008-05-29

    申请号:US11512443

    申请日:2006-08-29

    IPC分类号: G06F9/44

    CPC分类号: G06F9/44505

    摘要: The present subject mater relates to configuring computer systems and, more particularly, to systems, methods and software to configure a “system on the fly.” Some embodiments include storing, on a computing device, at least a subset of an application configuration dataset of a target application, and storing, on the computing device, at least a subset of an application transaction dataset of the target application. Some embodiments also include providing a configuration application on the computing device to receive data and data modifications within the configuration dataset and the transaction dataset of the target application and uploading received data modifications of the configuration dataset and the transaction dataset to an application configuration environment of the target application.

    摘要翻译: 本主题涉及配置计算机系统,更具体地,涉及系统,方法和软件以配置“即时系统”。 一些实施例包括在计算设备上存储目标应用的应用配置数据集的至少一个子集,以及在计算设备上存储目标应用的应用交易数据集的至少一个子集。 一些实施例还包括在计算设备上提供配置应用以在配置数据集和目标应用的事务数据集内接收数据和数据修改,并将配置数据集和交易数据集的接收数据修改上传到应用配置环境 目标应用。

    Cross-tier intelligent document generation and management
    4.
    发明申请
    Cross-tier intelligent document generation and management 审中-公开
    跨层智能文档生成和管理

    公开(公告)号:US20080104501A1

    公开(公告)日:2008-05-01

    申请号:US11588680

    申请日:2006-10-27

    IPC分类号: G06F17/00 G06Q10/00

    CPC分类号: G06F17/248

    摘要: This application relates to document generation and management and, more particularly, cross-tier intelligent document generation and management. Various embodiments provide systems, methods, and software to quickly generate document templates with fields associated with data items, instantiate documents from such document templates, and submit the documents for processing and dispatch to intended recipients.

    摘要翻译: 本申请涉及文档生成和管理,更具体地涉及跨层智能文档生成和管理。 各种实施例提供系统,方法和软件以快速生成具有与数据项相关联的字段的文档模板,从这样的文档模板中实例化文档,并且提交用于处理和发送到预期接收者的文档。

    Change assistant
    5.
    发明申请
    Change assistant 审中-公开
    变更助手

    公开(公告)号:US20080082517A1

    公开(公告)日:2008-04-03

    申请号:US11512516

    申请日:2006-08-29

    IPC分类号: G06F17/30

    CPC分类号: G06Q10/06 G06F8/71 G06Q10/10

    摘要: The present subject mater relates to software application configuration and, more particularly, a change assistant for software application configuration. Some of the various embodiment described herein provide systems, methods, and software to identify a need for an application change and query a database of application change solution recommendations as a function of the identified need for the application change to identify one or more application change solution recommendations. Such embodiments further route the identified need for an application change and the one or more identified application change solution recommendation to a system administrator queue.

    摘要翻译: 本主题涉及软件应用程序配置,更具体地说涉及软件应用程序配置的变更助手。 本文所述的各种实施例中的一些提供系统,方法和软件,以识别对应用改变的需求,并且根据所识别的应用改变的需要来查询应用改变解决方案建议的数据库,以识别一个或多个应用改变解决方案 建议。 这样的实施例进一步将所识别的对应用改变的需求和所述一个或多个识别的应用改变解决方案推荐路由到系统管理员队列。

    Content authoring
    6.
    发明申请
    Content authoring 审中-公开
    内容创作

    公开(公告)号:US20080071839A1

    公开(公告)日:2008-03-20

    申请号:US11512609

    申请日:2006-08-29

    IPC分类号: G06F17/30

    CPC分类号: G06F9/44505 G06F8/60

    摘要: The present subject mater relates to configuring software applications and, more particularly, content authoring of content within software applications. The various embodiments described herein provide systems, methods, and software to provide one or more user interfaces operable within an application. The user interfaces receive input creating, modifying, and deleting content, store and retrieve content from one or more content repositories in a memory device, and receive input. In some embodiments, this input defines one or more of scoping content, configuration content, and links between scoping content and configuration content.

    摘要翻译: 本主题涉及配置软件应用,更具体地说,涉及软件应用内容的内容创作。 本文描述的各种实施例提供了系统,方法和软件,以提供在应用程序内可操作的一个或多个用户界面。 用户界面接收创建,修改和删除内容的输入,从存储器设备中的一个或多个内容存储库存储和检索内容,以及接收输入。 在一些实施例中,该输入定义范围内容,配置内容以及范围内容与配置内容之间的链接中的一个或多个。

    Customer relationship management integration system and method
    7.
    发明申请
    Customer relationship management integration system and method 审中-公开
    客户关系管理集成系统和方法

    公开(公告)号:US20070100845A1

    公开(公告)日:2007-05-03

    申请号:US11261778

    申请日:2005-10-31

    IPC分类号: G06F7/00

    CPC分类号: G06F16/25

    摘要: This invention is directed to a customer relationship management integration system and method in an online and an offline mode of operation. In this invention, CRM customer data, which is generally incompatible with groupware data, is manipulable by the groupware client. Customer data that can be fitted within standard groupware data structures is synchronized with the data structures for manipulation by standard groupware tools. Customer data that can not be fitted within standard groupware data structures is manipulable by special customer tools that may be used within the groupware client.

    摘要翻译: 本发明涉及一种在线和离线操作模式下的客户关系管理集成系统和方法。 在本发明中,通常与组件数据不兼容的CRM客户数据可由组件客户端操纵。 可以在标准组件数据结构中安装的客户数据与用于由标准组件工具进行操作的数据结构同步。 不能在标准组件数据结构中安装的客户数据可以由可在组件客户端中使用的特殊客户工具来操作。

    Method and apparatus for supporting active documents
    8.
    发明申请
    Method and apparatus for supporting active documents 审中-公开
    支持活动文件的方法和装置

    公开(公告)号:US20060069669A1

    公开(公告)日:2006-03-30

    申请号:US10940770

    申请日:2004-09-15

    IPC分类号: G06F17/30

    摘要: A tool is proposed for supporting active documents. In one embodiment, an active document may be opened in an application program executing at a first computer, the active document being in a format recognized by the application program. Data relating to a first active document may be received data at the first computer from a user of the application program, and a search request based on the received data may be sent from the first computer to a second computer that maintains a plurality of data objects. In one embodiment, the application program at the first computer is unable to perform any functions with data objects at the second computer. The first computer may receive information relating to a result of the search request from the second computer and may store the information in the first active document. A request from the user of the application program that the active document be submitted may be received at the first computer, and the active document may be forwarded from the first computer to the second computer. A set of procedures that are pre-defined for this active document may then be performed with the active document at the second computer.

    摘要翻译: 提出了一个支持活动文件的工具。 在一个实施例中,活动文档可以在第一计算机上执行的应用程序中被打开,活动文档是由应用程序识别的格式。 与第一活动文档相关的数据可以是来自应用程序的用户的第一计算机处的接收数据,并且可以从第一计算机将基于所接收的数据的搜索请求发送到维护多个数据对象的第二计算机 。 在一个实施例中,第一计算机上的应用程序不能在第二计算机上执行与数据对象的任何功能。 第一计算机可以从第二计算机接收与搜索请求的结果有关的信息,并且可以将信息存储在第一活动文档中。 来自应用程序的用户的请求可以在第一计算机处接收到活动文档,并且活动文档可以从第一计算机转发到第二计算机。 然后可以在第二计算机处与活动文档一起执行针对该活动文档预定义的一组过程。

    System and method for selective form configuration
    9.
    发明授权
    System and method for selective form configuration 有权
    用于选择性表单配置的系统和方法

    公开(公告)号:US07805669B2

    公开(公告)日:2010-09-28

    申请号:US11643780

    申请日:2006-12-22

    IPC分类号: G06F17/00

    CPC分类号: G06F17/243

    摘要: A system and method for selective form configuration. According to an embodiment of the invention, an engine retrieves a form template from a data store, the form template specifying a plurality of form elements, parses the form template to identify one or more configurable form elements from the plurality of form elements, presents to a user via a user interface one or more selectable options specifying configuration settings to govern modifications of the one or more identified configurable form elements, receives from the user interface a selection of the one or more options provided by the user, generates a descriptor identifying the selected options provided by the user, and associates the descriptor with the form template.

    摘要翻译: 用于选择性表单配置的系统和方法。 根据本发明的实施例,引擎从数据存储器检索表单模板,指定多个表单元素的表单模板,解析表单模板以从多个表单元素识别一个或多个可配置的表单元素,呈现给 经由用户界面的用户指定配置设置以管理所述一个或多个所识别的可配置表单元素的修改的一个或多个可选择选项,从所述用户界面接收由所述用户提供的所述一个或多个选项的选择,生成描述符, 用户提供的选定选项,并将描述符与表单模板相关联。

    Wizard for answering support inquiries
    10.
    发明授权
    Wizard for answering support inquiries 有权
    向导回答支持查询

    公开(公告)号:US07475815B2

    公开(公告)日:2009-01-13

    申请号:US11128375

    申请日:2005-05-13

    IPC分类号: G06K17/00

    CPC分类号: G06F17/30867

    摘要: A customer support wizard that compares customer data with attributes of support notes to identify which notes are relevant, and to systematically shrink the number of candidate notes by asking the customer questions. Questions are selected based on an analysis of the attributes of the remaining candidate notes. If no note is found, the customer's data is sent to a development team so that a new solution can be prepared and sent back to the customer. If a customer selects a note that is not an exact match, an assumption can be made that the note will solve the customer's problem after a threshold amount of time has transpired without further customer activity. After the threshold has expired, the customer's data and the note may automatically be sent to a development team for further study.

    摘要翻译: 客户支持向导,将客户数据与支持说明的属性进行比较,以确定哪些笔记相关,并通过询问客户的问题来系统地缩小候选笔记的数量。 根据剩余候选票据属性的分析来选择问题。 如果没有找到记录,客户的数据将发送给开发团队,以便可以准备新的解决方案并将其发送回客户。 如果客户选择不完全匹配的票据,则可以假定在没有进一步的客户活动的情况下,在发生临时数量的时间后,该票据可以解决客户的问题。 阈值过期后,客户的数据和备注可能会自动发送给开发团队进行进一步研究。