摘要:
According to an instruction manual generated by an instruction manual generator, a process log of a practical process performed by a plurality of instruction executers is acquired. A command described in the instruction manual is extracted, and extracted commands are extracted from each process log. The sections of the process logs sectioned by the extracted commands are numbered, and the number of executions of the commands different from the extracted command is counted. When the variance of the number of the executions of a command in a section common in the plurality of process logs is larger than a specified value, the possibility of an unclear description in the corresponding section in the instruction manual is displayed for notification of a different process performed for each instruction executer.
摘要:
A CMDB (configuration information management database) stores a CI (configuration item) and know-how separately. A CMDB data update management unit associates with each set of “property:value” stored in the CI with related know-how in the CMDB. The know-how stores a set of “property:value” common to a number of associated CIs.
摘要:
A recording medium stores a program which causes a computer to execute a process for responding to failure of a management subject apparatus, based on incident information. The program causes the computer to execute a management procedure. The procedure manages steps of the response to the failure with the incident information. A response knowledge acquisition procedure referring to failure response information in which is described response knowledge corresponding to each step of the response to the failure, and acquires response knowledge for the failure in accordance with the step of the response to the failure managed by the failure response step management procedure with the incident information. A response knowledge process execution procedure executes a process in accordance with the response knowledge for the failure acquired by the response knowledge acquisition procedure.
摘要:
A CMDB (configuration information management database) stores a CI (configuration item) and know-how separately. A CMDB data update management unit associates with each set of “property:value” stored in the CI with related know-how in the CMDB. The know-how stores a set of “property:value” common to a number of associated CIs.
摘要:
Operation information about a component of an information system is acquired by a CMDB (configuration management database). An investigation information DB stores assumption narrowing information including a plurality of inquiry items to be issued to a user to narrow a cause of a fault of an information system to a specific assumption, and assumption verification information including information necessary for verification of an assumption for each of a plurality of assumptions included in the assumption narrowing information. An inquiry item optimizing function unit refers to the assumption verification information stored in the investigation information DB and operation information stored in the CMDB, generates priority assignment information necessary in assigning a priority to the inquiry item, and assigns the priority to the inquiry item included in the assumption narrowing information on the basis of the priority assignment information.
摘要:
According to this invention, it is possible to display the overall configuration of a network and, at the same time, an important part of the network in detail according to the objective of monitoring so as to be able to grasp/monitor the important part of the network in detail, while globally grasping/monitoring the network configuration, for the purpose of an efficient monitoring operation on the network configuration. A network configuration management apparatus 100 for managing the configuration of a network 101 formed by connecting a plurality of network devices comprises a topology information acquiring section 11 for acquiring topology information on each of the network devices and a degree of importance determining section 12 for computationally determining the degree of importance of each of the network devices, using the topology information acquired by the topology information acquiring section 11. The apparatus 100 displays a network map on the basis of the computationally determined degrees of importance.
摘要:
The communication availability information between a plurality of transmitters and a plurality of destinations before the communication state between a transmitter and a destinations in a communication network changes from available to unavailable is compared, layer by layer from an upper layer toward a lower layer, with the communication availability information after change, and destinations in paths where the communication state has changed from available to unavailable are grouped. Thus, the communication network is divided into a plurality of affected ranges and an interface of a device located at the border between the affected ranges is deduced as a fault occurrence point.
摘要:
A network-configuration management apparatus manages a configuration of a network in which a plurality of network devices including a plurality of servers is connected. An upper-layer-specification receiving unit receives an upper layer specification from a user. A grouping unit groups the servers based on the received upper layer specification. A configuration display unit that displays the configuration of the network based on the grouping of the servers.
摘要:
The communication availability information between a plurality of transmitters and a plurality of destinations before the communication state between a transmitter and a destinations in a communication network changes from available to unavailable is compared, layer by layer from an upper layer toward a lower layer, with the communication availability information after change, and destinations in paths where the communication state has changed from available to unavailable are grouped. Thus, the communication network is divided into a plurality of affected ranges and an interface of a device located at the border between the affected ranges is deduced as a fault occurrence point.
摘要:
The present invention provides a network configuration change evaluation program, a network configuration change evaluation device, and a network configuration change evaluation method which can evaluate influence due to configuration change of a network. There is provided a network configuration change evaluation program that makes a computer execute the evaluation of influence due to configuration change of a network, the program making a computer execute a configuration change information acquisition step that acquires topology information indicating the topology of a network before the configuration change and device setting change information that is information on setting change of devices in the network, and an influence range extraction step that extracts influence service information or information on services to be influenced by the configuration change based on the topology information and the device setting change information which are acquired by the configuration change information acquisition step.