Automated message handling system and process

    公开(公告)号:US08364800B2

    公开(公告)日:2013-01-29

    申请号:US12025609

    申请日:2008-02-04

    Abstract: The present invention relates to a system and process for resolving messages from application components to back-end systems. The system comprises a standardized message definition which uses a tagged field format through which application components communicate to a message handler. The message handler applies rules that define actions to be taken and recipients of information based on the contents of the message. The rules may be pre-defined by a customer associated with an application component generating a message, based on common rules applied to components generally, or based upon service rules associated with the service provider, such as level of service subscriptions or other characteristics, or based on a combination of any or all of the above bases. By utilizing published message formats, the present invention provides a platform independent framework for exposing application hosting back-end systems to customer applications.

    METHOD AND SYSTEM FOR MEASURING LATENCY
    2.
    发明申请
    METHOD AND SYSTEM FOR MEASURING LATENCY 审中-公开
    用于测量延迟的方法和系统

    公开(公告)号:US20120134668A1

    公开(公告)日:2012-05-31

    申请号:US13345080

    申请日:2012-01-06

    CPC classification number: H04L45/00 H04J2203/0057 H04L43/0864 H04L43/106

    Abstract: A system and method for measuring latency of an optical transport network includes generating a time stamp, transmitting the time stamp in an optical transport network, and processing the time stamp to measure latency of the optical transport network.

    Abstract translation: 用于测量光传送网络的延迟的系统和方法包括:生成时间戳,在光传输网络中发送时间戳,以及处理时间戳以测量光传输网络的延迟。

    IVR CALL ROUTING USING ENCRYPTED DATA
    4.
    发明申请
    IVR CALL ROUTING USING ENCRYPTED DATA 有权
    IVR使用加密数据呼叫路由

    公开(公告)号:US20100161990A1

    公开(公告)日:2010-06-24

    申请号:US12342584

    申请日:2008-12-23

    CPC classification number: H04M3/16 H04L63/0428 H04M3/493 H04M3/51 H04M2203/609

    Abstract: A token representing encrypted data is used to initiate a call routing strategy based on receipt of the token. The call routing strategy is configured to initiate a query. Decrypted data associated with the encrypted data may be accessed to determine a data relationship based on the query.

    Abstract translation: 表示加密数据的令牌用于基于令牌的接收来发起呼叫路由策略。 呼叫路由策略被配置为发起查询。 可以访问与加密数据相关联的解密数据,以基于查询确定数据关系。

    METHOD AND SYSTEM FOR DETERMINING ALTERNATE PATHS
    5.
    发明申请
    METHOD AND SYSTEM FOR DETERMINING ALTERNATE PATHS 有权
    用于确定替代方案的方法和系统

    公开(公告)号:US20100110883A1

    公开(公告)日:2010-05-06

    申请号:US12261366

    申请日:2008-10-30

    CPC classification number: H04L45/22 H04L41/00 H04L41/12 H04L41/5054 H04L45/62

    Abstract: An approach is provided for determining alternative paths. Information is stored specifying a set of available paths among network elements within a connection-oriented network. The available paths are sorted according to a predetermined criterion. The sorted paths are selectively filtered based on either a particular one of the network elements, a region associated with one or more of the network elements, or a combination thereof.

    Abstract translation: 提供了一种用于确定替代路径的方法。 存储指定在面向连接的网络内的网络元件之间的一组可用路径的信息。 可用路径根据预定标准进行排序。 根据网络元件中的特定一个,与一个或多个网络元件相关联的区域或其组合来选择性地过滤排序的路径。

    METHOD AND SYSTEM FOR PROVIDING A SETUP TIMER IN A SIP-BASED NETWORK
    6.
    发明申请
    METHOD AND SYSTEM FOR PROVIDING A SETUP TIMER IN A SIP-BASED NETWORK 有权
    在基于SIP的网络中提供设置定时器的方法和系统

    公开(公告)号:US20100088419A1

    公开(公告)日:2010-04-08

    申请号:US12245853

    申请日:2008-10-06

    CPC classification number: H04L65/1069 H04L65/1006 H04L69/28

    Abstract: A system and method for providing a setup timer in a SIP-based network including initiating a session by transmitting one or more messages to a first user. The system and method also comprises starting a first timer upon transmitting the one or more messages, wherein the first timer is configured to expire after a first predetermined time period. The system and method further comprises starting a second timer upon transmitting the one or more messages, wherein the second timer is configured to expire after a second predetermined time period. The system and method furthermore comprises transmitting one or more instructions upon expiration of at least one of the first timer and the second timer, and taking one or more actions based at least in part on the one or more instructions.

    Abstract translation: 一种用于在基于SIP的网络中提供建立定时器的系统和方法,包括通过向第一用户发送一个或多个消息来发起会话。 该系统和方法还包括在发送一个或多个消息时启动第一定时器,其中第一定时器被配置为在第一预定时间段之后到期。 所述系统和方法还包括:在发送所述一个或多个消息时启动第二定时器,其中所述第二定时器被配置为在第二预定时间段之后期满。 该系统和方法还包括在至少一个第一定时器和第二定时器到期时发送一个或多个指令,以及至少部分地基于一个或多个指令进行一个或多个动作。

    Methods, Systems and Computer Program Products for a Cloud Computing Spot Market Platform
    7.
    发明申请
    Methods, Systems and Computer Program Products for a Cloud Computing Spot Market Platform 有权
    云计算现货市场平台的方法,系统和计算机程序产品

    公开(公告)号:US20100088205A1

    公开(公告)日:2010-04-08

    申请号:US12244304

    申请日:2008-10-02

    Abstract: This disclosure details the implementation of methods, systems and computer program products for a cloud computing spot market platform (hereinafter, “Platform”). Fluctuations in demand for computing resources may engender idle processing capacity within the framework of a cloud computing system. Embodiments of the Platform provide infrastructure for redistributing idle capacity to grid-style batch computing processes, such as may be based on the same processing resources as those used by the cloud computing system. In this manner, Platform embodiments may increase the utilization of idle resources and reduce revenue losses associated with demand variability for cloud computing system administrators. In one embodiment, market-oriented floating prices for grid-style batch computing utilizing idle resources may be implemented based on monitored and analyzed levels of computing resource supply and demand.

    Abstract translation: 本公开详细说明了云计算现货市场平台(以下简称“平台”)的方法,系统和计算机程序产品的实施。 计算资源需求的波动可能会在云计算系统的框架内产生空闲处理能力。 平台的实施例提供了将空闲容量重新分配到网格式批量计算过程的基础设施,例如可以基于与云计算系统使用的处理资源相同的处理资源。 以这种方式,Platform实施例可以增加空闲资源的利用率,并减少与云计算系统管理员的需求变化相关的收入损失。 在一个实施例中,利用空闲资源的网格式批量计算的面向市场的浮动价格可以基于监测和分析的计算资源供应和需求的水平来实现。

    METHOD AND SYSTEM FOR NETWORK BANDWIDTH ALLOCATION
    8.
    发明申请
    METHOD AND SYSTEM FOR NETWORK BANDWIDTH ALLOCATION 有权
    网络带宽分配的方法和系统

    公开(公告)号:US20100080244A1

    公开(公告)日:2010-04-01

    申请号:US12241388

    申请日:2008-09-30

    CPC classification number: H04J3/1682 H04J3/1611 H04J2203/0055 H04J2203/0091

    Abstract: A method and system of an embodiment may include a method, comprising receiving, at a computing device, network bandwidth information for a network, receiving, at a computing device, a request for network bandwidth, identifying, at a computing device, one or more portions of network bandwidth to fulfill the request. The method may include provisioning the one or more identified portions of unallocated network bandwidth for the request. The identification may comprise utilizing the network bandwidth information to identify one or more portions of unallocated network bandwidth with sufficient capacity for the request, and determining which of the one or more portions of unallocated network bandwidth will result in less fragmentation of remaining unallocated network bandwidth.

    Abstract translation: 实施例的方法和系统可以包括一种方法,包括在计算设备处接收网络的网络带宽信息,在计算设备处接收对网络带宽的请求,在计算设备处识别一个或多个 部分网络带宽满足要求。 该方法可以包括为该请求提供未分配的网络带宽的一个或多个已识别部分。 该标识可以包括利用网络带宽信息来识别用于请求的足够容量的未分配的网络带宽的一个或多个部分,以及确定未分配的网络带宽的一个或多个部分中的哪一个将导致剩余的未分配的网络带宽的较少分段。

    LOCATION- AND PRESENCE-BASED MEDIA SESSION ROUTING
    9.
    发明申请
    LOCATION- AND PRESENCE-BASED MEDIA SESSION ROUTING 有权
    基于位置和存在的媒体会话路由

    公开(公告)号:US20090279681A1

    公开(公告)日:2009-11-12

    申请号:US12116613

    申请日:2008-05-07

    Abstract: A method includes defining multiple recipient candidates for a media session request; identifying a geographic location of a communication device that initiates the media session request; identifying a geographic location of each of the recipient candidates at the time of the media session request; determining the optimal recipient candidate for the media session request based on the geographic location of the communication device that initiates the media session request and the geographic location of each of the recipient candidates; and automatically routing the media session request over a network to the determined optimal recipient candidate.

    Abstract translation: 一种方法包括为媒体会话请求定义多个接收者候选者; 识别启动媒体会话请求的通信设备的地理位置; 在媒体会话请求时识别每个接收者候选者的地理位置; 基于发起媒体会话请求的通信设备的地理位置和每个接收者候选者的地理位置确定用于媒体会话请求的最佳接收者候选者; 并且通过网络自动地将媒体会话请求路由到确定的最佳接收者候选。

    Intercept flow distribution and intercept load balancer
    10.
    发明申请
    Intercept flow distribution and intercept load balancer 有权
    拦截流分布和拦截负载平衡器

    公开(公告)号:US20090279432A1

    公开(公告)日:2009-11-12

    申请号:US12117138

    申请日:2008-05-08

    CPC classification number: H04M3/2281

    Abstract: A system and method for intercepting and load-balancing information including one or more mediation devices configured to receive intercept instructions for intercepting information for a predetermined period of time, an intercept access device configured to receive the intercept instructions from the one or more mediation devices, wherein the intercept access device may identify and intercept information based on the intercept instructions and may encapsulate the intercepted information, and an intercept load balancer configured to receive the intercepted information and transmit the intercepted information to the one or more mediation devices for distribution to one or more law enforcement device.

    Abstract translation: 一种用于拦截和负载平衡信息的系统和方法,包括一个或多个中介设备,被配置为接收用于在预定时间段内截取信息的拦截指令;被配置为从所述一个或多个中介设备接收拦截指令的拦截接入设备, 其中所述拦截访问设备可以基于所述拦截指令来识别和拦截信息,并且可以封装所拦截的信息,以及拦截负载平衡器,其被配置为接收所拦截的信息,并将拦截的信息发送到所述一个或多个中介设备以分发到一个或 更多的执法装置。

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