摘要:
A method and apparatus are described for providing a user with contextually relevant content from a library of information. According to one embodiment of the present invention, metadata tagged information about a user's work profile and working context, and content within a library of information are read. The metadata tagged information about content within the library of information to metadata tagged information about one or more of the user's work profile, the user's working context, or other content within the library of information is matched using one or more programmable rules. A rank ordered set of the most contextually relevant content from the library of information is then delivered to the user based on the matching of the metadata tagged information.
摘要:
A method, apparatus, and system are provided for the customers, along with the host, to have the ability to not only configure and tailor the host knowledgebase, but also the environment in which the knowledgebase is delivered. According to one embodiment of the present invention, a configurable architecture may comprise a host instance, one or more customer instances, a remote configuration engine for a content factory to deliver data comprising content and associated metadata to the host instance, which may deliver the metadata to one or more customer instances, and a customer configuration engine for the customer instance to configure and tailor the data and the environment in which the data is delivered to the needs and wants of the customer corresponding to the customer instance.