公开(公告)号：US10027805B2

公开(公告)日：2018-07-17

申请号：US11944882

申请日：2007-11-26

申请人： Aqueel Husain ,  David A. Adams

发明人： Aqueel Husain ,  David A. Adams

IPC分类号： H04M3/51

摘要： A connection management system and method manages connections between a vehicle telematics unit and a call center. A connection is established between the vehicle telematics unit and the call center over a wireless network. A first service is provided to the vehicle telematics unit during which a request for a second service is recognized for the vehicle telematics unit. A connection between the vehicle telematics unit and the call center is provided in response to the request for the second service after completion of the first service. This can include maintaining the established connection to carry out the second service or initiating a new connection after the first one is terminated.

公开(公告)号：US20090135845A1

公开(公告)日：2009-05-28

申请号：US11944882

申请日：2007-11-26

申请人： Aqueel Husain ,  David A. Adams

发明人： Aqueel Husain ,  David A. Adams

IPC分类号： H04Q7/00

CPC分类号： H04M3/5183 ,  H04M2203/551

摘要： A connection management system and method manages connections between a vehicle telematics unit and a call center. A connection is established between the vehicle telematics unit and the call center over a wireless network. A first service is provided to the vehicle telematics unit during which a request for a second service is recognized for the vehicle telematics unit. A connection between the vehicle telematics unit and the call center is provided in response to the request for the second service after completion of the first service. This can include maintaining the established connection to carry out the second service or initiating a new connection after the first one is terminated.

摘要翻译： 连接管理系统和方法管理车辆远程信息处理单元和呼叫中心之间的连接。 通过无线网络在车辆远程信息处理单元和呼叫中心之间建立连接。 第一服务被提供给车辆远程信息处理单元，在此期间车辆远程信息处理单元识别出对第二服务的请求。 响应于第一服务完成之后的第二服务的请求，提供车辆远程信息处理单元和呼叫中心之间的连接。 这可以包括维持所建立的连接以执行第二服务或在第一服务终止之后启动新的连接。