公开(公告)号：US08903751B1

公开(公告)日：2014-12-02

申请号：US13015960

申请日：2011-01-28

申请人： Brandon Yarbrough ,  Manish Katyal ,  Gregory Miller

发明人： Brandon Yarbrough ,  Manish Katyal ,  Gregory Miller

IPC分类号： G06F15/18

CPC分类号： G06Q10/107 ,  G06Q10/10 ,  G06Q50/01

摘要： Methods, systems and computer program products are provided. Methods for detecting helpful query responses include generating helpfulness terminology data corresponding to words, terms, phrases and/or symbols that correspond to an expression of helpfulness. A query based exchange including multiple messages is identified. The messages are analyzed using the helpfulness terminology data to detect a helpful message. The helpful message is associated with a source participant and a helpfulness value that corresponds to the source participant is modified. A value corresponding to the query based exchange indicating that the query based exchange was successful is stored.

摘要翻译： 提供方法，系统和计算机程序产品。 用于检测有用的查询响应的方法包括生成对应于对应于有用表达的单词，术语，短语和/或符号的有用术语数据。 识别包括多个消息的基于查询的交换。 使用有用的术语数据分析消息以检测有用的消息。 有用的消息与源参与者相关联，并且修改对应于源参与者的有用值。 存储对应于指示基于查询的交换成功的基于查询的交换的值。