Software support guide system and method
    2.
    发明申请
    Software support guide system and method 审中-公开
    软件支持指导系统和方法

    公开(公告)号:US20050015479A1

    公开(公告)日:2005-01-20

    申请号:US10916689

    申请日:2004-08-11

    IPC分类号: G06F15/173 G06Q10/00

    CPC分类号: G06Q10/06

    摘要: A computerized guide system and method include instructions for transferring software from a server in a network to telecommunications equipment in a remote location using a mobile computer. Instructions for accessing, downloading, and transferring updated software programs that are self-guided are advantageous for independent use by technicians. Instructions of such a guide and method are accessible at a plurality of locations at the same time to a plurality of technicians servicing telecommunications equipment, such as multiplexers of different vendors.

    摘要翻译: 计算机引导系统和方法包括用于使用移动计算机将软件从网络中的服务器传送到远程位置的电信设备的指令。 有关访问,下载和传输更新的自我指导软件程序的说明有利于技术人员的独立使用。 这样的指导和方法的指令可以在多个位置同时访问多个维修电信设备的技术人员,例如不同供应商的多路复用器。