公开(公告)号：US07542428B1

公开(公告)日：2009-06-02

申请号：US11046213

申请日：2005-01-28

申请人： David W. Johnson ,  Chris D. Boesl

发明人： David W. Johnson ,  Chris D. Boesl

IPC分类号： H04L12/26

CPC分类号： H04L41/22 ,  H04L41/064 ,  H04L41/12

摘要： Methods and systems provide a geographical network alarm viewer (GNAV) application that receives, tracks, aggregates, reports, and maps data associated with cable telephony services outages occurring in a cable services network. The GNAV application integrates network map data and identification information associated with customer locations, equipment, and associated network alarm data from a network operations center. All customer location addresses associated with individual network alarms are located and mapped on a geographical network map. Because the alarms are received, tracked, aggregated, reported, and mapped in real-time, service personnel may respond to network outages in a more efficient manner, and service technicians and service vehicles may be directed to repair service outages based on more accurate location and service outage timing data.

摘要翻译： 方法和系统提供地理网络报警查看器（GNAV）应用程序，其接收，跟踪，汇总，报告和映射与有线电视服务网络中发生的有线电话服务中断相关联的数据。 GNAV应用集成了来自网络运营中心的网络地图数据和与客户位置，设备和相关网络报警数据相关的识别信息。 与各个网络警报相关联的所有客户位置地址都位于并映射到地理网络地图上。 由于接收到报警，实时跟踪，汇总，报告和映射，服务人员可能会以更有效的方式对网络中断进行响应，并且可能会将服务技术人员和服务车辆指导到基于更准确的位置修复服务中断 和服务中断定时数据。