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1.发明授权公开(公告)号：US09031836B2
公开(公告)日：2015-05-12
申请号：US13569946
申请日：2012-08-08
IPC分类号： G10L21/02 , H04R29/00 , G10L21/0364 , G10L21/057
CPC分类号： G10L21/02 , G10L21/0364 , G10L21/057
摘要： Systems and methods for automatic user specific, condition specific communication system intelligibility testing and optimization are provided. The intelligibility of speech for a particular user is determined using a test of intelligibility administered by an interactive voice response (IVR) application running on a communication server. The intelligibility test can be run for a particular user under different conditions. For each user and/or set of conditions, a set of speech signal adjustment parameters can be determined. A set of speech signal adjustment parameters that will enhance the intelligibility of a speech signal for a user are applied when that user is involved in a communication session. The particular set of speech signal adjustment parameters selected can depend on the communication equipment and/or environment associated with the communication session.
摘要翻译： 提供了自动用户特定的，条件特定的通信系统清晰度测试和优化的系统和方法。 使用在通信服务器上运行的交互式语音响应（IVR）应用管理的可懂度的测试来确定特定用户的语音的可懂度。 可以在不同条件下为特定用户运行清晰度测试。 对于每个用户和/或一组条件，可以确定一组语音信号调整参数。 当用户参与通信会话时，将应用一组语音信号调整参数，其将增强用户的语音信号的可懂度。 所选择的特定语音信号调整参数集可以取决于与通信会话相关联的通信设备和/或环境。
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2.发明申请公开(公告)号：US20140046656A1
公开(公告)日：2014-02-13
申请号：US13569946
申请日：2012-08-08
IPC分类号： G10L21/02
CPC分类号： G10L21/02 , G10L21/0364 , G10L21/057
摘要： Systems and methods for automatic user specific, condition specific communication system intelligibility testing and optimization are provided. The intelligibility of speech for a particular user is determined using a test of intelligibility administered by an interactive voice response (IVR) application running on a communication server. The intelligibility test can be run for a particular user under different conditions. For each user and/or set of conditions, a set of speech signal adjustment parameters can be determined. A set of speech signal adjustment parameters that will enhance the intelligibility of a speech signal for a user are applied when that user is involved in a communication session. The particular set of speech signal adjustment parameters selected can depend on the communication equipment and/or environment associated with the communication session.
摘要翻译： 提供了自动用户特定的，条件特定的通信系统清晰度测试和优化的系统和方法。 使用在通信服务器上运行的交互式语音响应（IVR）应用管理的可懂度的测试来确定特定用户的语音的可懂度。 可以在不同条件下为特定用户运行清晰度测试。 对于每个用户和/或一组条件，可以确定一组语音信号调整参数。 当用户参与通信会话时，将应用一组语音信号调整参数，其将增强用户的语音信号的可懂度。 所选择的特定语音信号调整参数集可以取决于与通信会话相关联的通信设备和/或环境。
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