Using information about dialup access numbers in a service region to support customer service interactions
    1.
    发明申请
    Using information about dialup access numbers in a service region to support customer service interactions 审中-公开
    使用有关服务区域拨号访问号码的信息来支持客户服务交互

    公开(公告)号:US20060083219A1

    公开(公告)日:2006-04-20

    申请号:US10965418

    申请日:2004-10-14

    IPC分类号: H04L12/66

    摘要: A method for automatically providing output for a communication related to dialup Internet services. The method includes the step of determining an in-progress customer communication is related to dialup connectivity. A service region for the customer can be ascertained. A plurality of currently published dialup access numbers for the service region can be automatically fetched. For each fetched number, a status can be identified. At least one software engine automatically process the access number and status information. The at least one software engine can automatically perform at least one programmatic action resulting in output being supplied to at least one party participating in the customer communication, even though the party has not specifically requested the output.

    摘要翻译: 一种用于自动提供与拨号互联网服务有关的通信的输出的方法。 该方法包括确定正在进行的客户通信与拨号连接相关的步骤。 可以确定客户的服务区域。 可以自动地获取用于服务区域的多个当前公布的拨号访问号码。 对于每个获取的号码,可以识别状态。 至少有一个软件引擎自动处理访问号码和状态信息。 至少一个软件引擎可以自动执行至少一个编程动作,导致输出被提供给参与客户通信的至少一方,即使该方没有具体请求输出。

    Automated laser pressing system
    2.
    发明授权
    Automated laser pressing system 有权
    自动激光冲压系统

    公开(公告)号:US07371017B1

    公开(公告)日:2008-05-13

    申请号:US10858292

    申请日:2004-06-01

    IPC分类号: G02B6/32 G02B6/36

    摘要: Au automated laser pressing system assembles and aligns a laser header subassembly to a lens housing. The automated system generally includes a precise press system and a fast fiber alignment system. The press system precisely presses the housing onto the header, or the header onto the housing, and the fiber alignment system keeps a fiber in alignment with light passed through the lens to measure the laser header to lens housing alignment. Feedback from the fiber alignment system to the housing press system is used to precisely and automatically adjust the alignment as necessary before the housing and header are permanently affixed.

    摘要翻译: 自动激光压制系统将激光头组件组装并对齐到透镜壳体。 自动化系统通常包括精确的按压系统和快速光纤对准系统。 压力机系统将壳体精确地按压到头部或头部到壳体上,并且光纤对准系统使纤维保持与通过透镜的光线对准以测量激光头到镜头壳体对准。 在将外壳和插头永久固定之前,使用从纤维对准系统到外壳按压系统的反馈来精确地和自动地调整对准。