公开(公告)号：US20060155673A1

公开(公告)日：2006-07-13

申请号：US11031038

申请日：2005-01-07

申请人： Keith Houck ,  Shimei Pan ,  Siwei Shen ,  Michelle Zhou

发明人： Keith Houck ,  Shimei Pan ,  Siwei Shen ,  Michelle Zhou

IPC分类号： H04Q7/20 ,  H04B7/00

CPC分类号： G06F17/30401 ,  G06F17/30654

摘要： One embodiment of the present method and apparatus for robust input interpretation by conversation systems includes receiving a user request containing at least one un-interpretable term. The present invention conveys the conversation system's interpretation capabilities to the user, for example by suggesting at least one alternative request in context of the un-interpretable user request, where the alternative request is phrased in a manner that is substantially fully interpretable. A user may then select a suggested alternative request or formulate a new request in accordance with knowledge of the conversation system capabilities learned from the conveyed information. In another embodiment, a method may independently (e.g., without user prompting) adapt the un-interpretable user request in accordance with learned information regarding the meaning of any un-interpretable terms in the user request.

摘要翻译： 用于由对话系统进行鲁棒输入解释的本方法和装置的一个实施例包括接收包含至少一个不可解释术语的用户请求。 本发明将对话系统的解释能力传达给用户，例如通过在不可解释的用户请求的上下文中提出至少一个备选请求，其中替代请求以基本上完​​全可解释的方式来表达。 然后，用户可以根据从所传达的信息中学习的会话系统功能的知识，选择建议的备选请求或者制定新的请求。 在另一个实施例中，方法可以独立地（例如，没有用户提示）根据关于用户请求中的任何不可解释术语的含义的学习信息来适配不可解释的用户请求。