Assisted business process exception management
    2.
    发明申请
    Assisted business process exception management 审中-公开
    协助业务流程异常管理

    公开(公告)号:US20070179833A1

    公开(公告)日:2007-08-02

    申请号:US11344740

    申请日:2006-01-31

    CPC classification number: G06Q10/06 G06Q50/184

    Abstract: A computer-implemented method of handling exceptions in a business process is disclosed. In one embodiment, a business process exception is identified, classified as being at least one of a plurality of exception types, wherein the classification is based at least in part on a plurality of classification rules, and allocated to at least one user based at least in part on a plurality of allocation rules. The exception can then be investigated and resolved.

    Abstract translation: 公开了一种在业务流程中处理异常的计算机实现的方法。 在一个实施例中,识别业务流程异常,被分类为多个异常类型中的至少一个,其中所述分类至少部分地基于多个分类规则,并至少基于至少一个用户分配 部分地基于多个分配规则。 然后可以调查和解决例外情况。

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