公开(公告)号：US08786433B2

公开(公告)日：2014-07-22

申请号：US13535384

申请日：2012-06-28

申请人： Olaf Grebner ,  Max Bruchmann ,  Christian Guckelsberger ,  Florian Probst ,  Axel Schulz

发明人： Olaf Grebner ,  Max Bruchmann ,  Christian Guckelsberger ,  Florian Probst ,  Axel Schulz

IPC分类号： G08B21/00 ,  G08B25/14 ,  G08B25/00

CPC分类号： G08B25/00 ,  G06Q50/01 ,  G08B25/14 ,  H04L12/1895 ,  H04L51/32

摘要： Various embodiments of systems and methods for reporting and managing incidents are described herein. In one aspect, the method includes identifying a user logged into an incident reporting and alerting portal. A category for the logged-in user is identified. The category includes one of a reporter, a volunteer, and a responder. An incident report is received from the reporter. It is determined whether a comment is received on the incident report from the responder. When the comment is received, the comment is notified to the reporter. It is determined whether a reply to the comment is received from the reporter. When the reply to the comment is received, the reply is notified to the responder who commented on the incident report.

摘要翻译： 这里描述了用于报告和管理事件的系统和方法的各种实施例。 一方面，该方法包括识别登录到事件报告和警报门户的用户。 识别登录用户的类别。 该类别包括记者，志愿者和回应者之一。 记者收到事故报告。 确定是否收到了来自响应者的事件报告的评论。 收到评论后，该评论将通知记者。 确定是否从记者收到对评论的答复。 当收到对评论的回覆时，应答者将通知有关事件报告的回覆者。

公开(公告)号：US20140002263A1

公开(公告)日：2014-01-02

申请号：US13535384

申请日：2012-06-28

申请人： OLAF GREBNER ,  MAX BRUCHMANN ,  CHRISTIAN GUCKELSBERGER ,  FLORIAN PROBST ,  AXEL SCHULZ

发明人： OLAF GREBNER ,  MAX BRUCHMANN ,  CHRISTIAN GUCKELSBERGER ,  FLORIAN PROBST ,  AXEL SCHULZ

IPC分类号： G08B21/00

CPC分类号： G08B25/00 ,  G06Q50/01 ,  G08B25/14 ,  H04L12/1895 ,  H04L51/32

摘要： Various embodiments of systems and methods for reporting and managing incidents are described herein. In one aspect, the method includes identifying a user logged into an incident reporting and alerting portal. A category for the logged-in user is identified. The category includes one of a reporter, a volunteer, and a responder. An incident report is received from the reporter. It is determined whether a comment is received on the incident report from the responder. When the comment is received, the comment is notified to the reporter. It is determined whether a reply to the comment is received from the reporter. When the reply to the comment is received, the reply is notified to the responder who commented on the incident report.

摘要翻译： 这里描述了用于报告和管理事件的系统和方法的各种实施例。 一方面，该方法包括识别登录到事件报告和警报门户的用户。 已识别登录用户的类别。 该类别包括记者，志愿者和回应者之一。 记者收到事故报告。 确定是否收到了来自响应者的事件报告的评论。 收到评论后，该评论将通知记者。 确定是否从记者收到对评论的答复。 当收到对评论的回覆时，应答者将通知有关事件报告的回覆者。