FAQ link creation between user's questions and answers
    1.
    发明授权
    FAQ link creation between user's questions and answers 失效
    常见问题链接创建用户的问题和答案

    公开(公告)号:US6028601A

    公开(公告)日:2000-02-22

    申请号:US829862

    申请日:1997-04-01

    IPC分类号: G06F17/30 G06F3/00

    摘要: A user enters input, or a question in natural language form, and information is retrieved. A questions database is coupled to the input interface and contains questions which are comparable to the input and which the source retrieves in response to an input. An information source is coupled to the input interface and contains information which is relevant to retrieved questions. A searcher is coupled to the input interface for searching the information source for information which is relevant to the input. Information is ranked according to the entered query. A user's question is stored and linked to answers in the questions database. Users may add and link new questions which are not already stored in the questions database.

    摘要翻译: 用户输入输入或自然语言形式的问题,并检索信息。 问题数据库耦合到输入接口,并且包含可与输入相媲美的问题,以及响应于输入检索的源。 信息源耦合到输入接口并且包含与检索到的问题相关的信息。 搜索器耦合到输入接口,用于搜索信息源以获得与输入相关的信息。 信息根据输入的查询进行排名。 用户的问题被存储并链接到问题数据库中的答案。 用户可以添加和链接尚未存储在问题数据库中的新问题。

    FAQ-linker
    2.
    发明授权
    FAQ-linker 有权
    常见问题 - 链接器

    公开(公告)号:US06243090B1

    公开(公告)日:2001-06-05

    申请号:US09383135

    申请日:1999-08-25

    IPC分类号: G06F300

    摘要: A system for retrieving information which is relevant to a user's input. The system has an input interface through which a user can enter an input. A questions source is coupled to the input interface and contains questions which are comparable to the input and which the source retrieves in response to an input. An information source is coupled to the input interface and contains information which is relevant to retrieved questions. A searcher is coupled to the input interface for searching the information source for information which is relevant to the input. A method for a computer system to retrieve information relevant to a user's input includes the steps of: entering an input in an input interface; matching the input with a question stored in a questions source; and selecting a question in the questions source with which to retrieve information relevant to the question.

    摘要翻译: 用于检索与用户输入相关的信息的系统。 该系统具有用户输入输入的输入接口。 一个问题来源与输入接口相连,并且包含与输入相当的问题,以及响应于输入检索的源。 信息源耦合到输入接口并且包含与检索到的问题相关的信息。 搜索器耦合到输入接口,用于搜索信息源以获得与输入相关的信息。 一种用于计算机系统检索与用户输入相关的信息的方法包括以下步骤:在输入接口中输入输入; 将输入与问题源中存储的问题进行匹配; 并在问题来源中选择一个问题来检索与该问题相关的信息。