Intelligent knowledge-based question answering system

    公开(公告)号:US12050599B1

    公开(公告)日:2024-07-30

    申请号:US18497624

    申请日:2023-10-30

    申请人: Need2Say, LLC

    IPC分类号: G06F16/242 G06F16/2457

    CPC分类号: G06F16/243 G06F16/24578

    摘要: A question answering system is provided that can be used to supply workers at a jobsite with relevant answers or information for situations occurring at the jobsite. The question answering system can include a knowledge base with different types of content that are related to situations that may occur at the jobsite. When a user submits a query to the question answering system, the system can then determine whether an appropriate response to the query is contained in the knowledge base. If the knowledge base does not have an appropriate response, then the system submits the query to a third party information source such as a generative artificial intelligence tool for an answer. The system then analyzes the response from the third party information source and selects either the response from the third party information source or the response from the knowledge base to provide to the user.