公开(公告)号：US08626587B2

公开(公告)日：2014-01-07

申请号：US12965149

申请日：2010-12-10

申请人： Venket S. Kandanala ,  Karthik Srinivasan ,  Nicky Pinakin Joshi ,  Varughese P. Mathew ,  Anand N. Sankaran ,  Siddhartha X. Gunda ,  Pankul X. Mahajan ,  Jubish C. Parambath ,  Paranjothi X. Ramalingam ,  Lisa A. Caputo ,  Sundarajan Varadharajan

发明人： Venket S. Kandanala ,  Karthik Srinivasan ,  Nicky Pinakin Joshi ,  Varughese P. Mathew ,  Anand N. Sankaran ,  Siddhartha X. Gunda ,  Pankul X. Mahajan ,  Jubish C. Parambath ,  Paranjothi X. Ramalingam ,  Lisa A. Caputo ,  Sundarajan Varadharajan

IPC分类号： G06Q30/00

CPC分类号： G06Q30/02

摘要： A method including providing at least one of a phone service, an Internet access service, or a television service to customers; identifying a customer when the customer uses the at least one of the phone service, the Internet access service, or the television service; selecting products or services for which the customer qualifies based on the identifying; gathering customer-specific data for the customer; generating recommendations that pertain to the at least one of the phone service, the Internet access service, or the television service for the customer based on the products or the services for which the customer qualifies, the customer-specific data, and other factors, wherein the other factors include at least one of a location of the customer or a time in which the recommendations is to be provided to the customer; and providing the recommendations to the customer via the at least service.

摘要翻译： 一种方法，包括向客户提供电话服务，因特网接入服务或电视服务中的至少一个; 当客户使用电话服务，因特网接入服务或电视服务中的至少一个时识别客户; 根据识别选择客户资质的产品或服务; 为客户收集客户特定的数据; 基于客户所属的产品或服务，客户特定数据和其他因素，产生与电话服务，因特网接入服务或客户的电视服务中的至少一个有关的建议，其中 其他因素包括客户的位置中的至少一个或将建议提供给客户的时间; 并通过至少服务向顾客提供建议。

公开(公告)号：US20120150642A1

公开(公告)日：2012-06-14

申请号：US12965149

申请日：2010-12-10

申请人： Venket Kandanala ,  Karthik Srinivasan ,  Nicky Pinakin Joshi ,  Mathew P. Varughese ,  Anand N. Sankaran ,  Siddhartha X. Gunda ,  Pankul X. Mahajan ,  Jubish C. Parambath ,  Paranjothi X. Ramalingam ,  Lisa A. Caputo ,  Sundarajan Varadharajan

发明人： Venket Kandanala ,  Karthik Srinivasan ,  Nicky Pinakin Joshi ,  Mathew P. Varughese ,  Anand N. Sankaran ,  Siddhartha X. Gunda ,  Pankul X. Mahajan ,  Jubish C. Parambath ,  Paranjothi X. Ramalingam ,  Lisa A. Caputo ,  Sundarajan Varadharajan

IPC分类号： G06Q30/00

CPC分类号： G06Q30/02

摘要： A method including providing at least one of a phone service, an Internet access service, or a television service to customers; identifying a customer when the customer uses the at least one of the phone service, the Internet access service, or the television service; selecting products or services for which the customer qualifies based on the identifying; gathering customer-specific data for the customer; generating recommendations that pertain to the at least one of the phone service, the Internet access service, or the television service for the customer based on the products or the services for which the customer qualifies, the customer-specific data, and other factors, wherein the other factors include at least one of a location of the customer or a time in which the recommendations is to be provided to the customer; and providing the recommendations to the customer via the at least service.

摘要翻译： 一种方法，包括向客户提供电话服务，因特网接入服务或电视服务中的至少一个; 当客户使用电话服务，因特网接入服务或电视服务中的至少一个时识别客户; 根据识别选择客户资质的产品或服务; 为客户收集客户特定的数据; 基于客户所属的产品或服务，客户特定数据和其他因素，产生与电话服务，因特网接入服务或客户的电视服务中的至少一个有关的建议，其中 其他因素包括客户的位置中的至少一个或将建议提供给客户的时间; 并通过至少服务向顾客提供建议。