公开(公告)号：US07660587B2

公开(公告)日：2010-02-09

申请号：US11258131

申请日：2005-10-26

申请人： Jukka K. Nurminen ,  Balazs Bakos ,  Hunor Demeter ,  Zoltan Ivanfi ,  Petri Stenman ,  Jörgen Othman ,  Jukka Nihtilä ,  Timo K. Miettinen

发明人： Jukka K. Nurminen ,  Balazs Bakos ,  Hunor Demeter ,  Zoltan Ivanfi ,  Petri Stenman ,  Jörgen Othman ,  Jukka Nihtilä ,  Timo K. Miettinen

IPC分类号： H04B7/00

CPC分类号： H04M7/003

摘要： Efficient and effective communications are initiated from the selection, at a first user device, of a link in a resource. Based on this selection, a communications request is transmitted to a server. In addition, identification information of a second user device (such as a telephone number or an Internet Protocol (IP) address) is transmitted to the server. As a result of this request and identification information, a communication response is received at the second user device. This communications response may be of various types, such as a voice call, a message, or a rich call.

摘要翻译： 从第一用户设备的资源中的链接的选择开始有效和有效的通信。 基于该选择，将通信请求发送到服务器。 此外，向服务器发送第二用户装置（例如电话号码或因特网协议（IP）地址）的识别信息。 作为该请求和识别信息的结果，在第二用户设备处接收到通信响应。 该通信响应可以是各种类型，例如语音呼叫，消息或丰富呼叫。

公开(公告)号：US20100085900A1

公开(公告)日：2010-04-08

申请号：US12521297

申请日：2007-12-12

申请人： Petri Stenman ,  Petri Pellinen ,  Timo Ahokas

发明人： Petri Stenman ,  Petri Pellinen ,  Timo Ahokas

IPC分类号： H04L12/16 ,  H04L12/66

CPC分类号： H04M3/523 ,  H04M3/42068 ,  H04M3/465 ,  H04M3/5125 ,  H04M3/5158 ,  H04M3/5238 ,  H04M2203/2011 ,  H04M2203/2016 ,  H04M2203/257 ,  H04M2203/552 ,  H04M2207/18

摘要： Communication between a client and server software is managed in an environment that has at least one mobile station that has the client software installed therein, and a contact center for incoming and outgoing calls. The client software and the server software have functionalities for handling information in connection with incoming and outgoing calls. These functionalities has means for enabling components in the environment to record and connect data to incoming and outgoing calls in order to form a basis according to which calls are handled.

摘要翻译： 客户端和服务器软件之间的通信在具有至少一个安装有客户端软件的移动站的环境中被管理，以及用于呼入和呼出呼叫的联络中心。 客户端软件和服务器软件具有处理与传入和传出呼叫有关的信息的功能。 这些功能具有使环境中的组件能够将数据记录并连接到传入和传出呼叫的手段，以形成根据哪个呼叫被处理的基础。

公开(公告)号：US20070093255A1

公开(公告)日：2007-04-26

申请号：US11258131

申请日：2005-10-26

申请人： Jukka Nurminen ,  Balazs Bakos ,  Hunor Demeter ,  Zoltan Ivanfi ,  Petri Stenman ,  Jorgen Othman ,  Jukka Nihtila ,  Timo Miettinen

发明人： Jukka Nurminen ,  Balazs Bakos ,  Hunor Demeter ,  Zoltan Ivanfi ,  Petri Stenman ,  Jorgen Othman ,  Jukka Nihtila ,  Timo Miettinen

IPC分类号： H04Q7/20

CPC分类号： H04M7/003

摘要： Efficient and effective communications are initiated from the selection, at a first user device, of a link in a resource. Based on this selection, a communications request is transmitted to a server. In addition, identification information of a second user device (such as a telephone number or an Internet Protocol (IP) address) is transmitted to the server. As a result of this request and identification information, a communication response is received at the second user device. This communications response may be of various types, such as a voice call, a message, or a rich call.

摘要翻译： 从第一用户设备的资源中的链接的选择开始有效和有效的通信。 基于该选择，将通信请求发送到服务器。 此外，向服务器发送第二用户装置（例如电话号码或因特网协议（IP）地址）的识别信息。 作为该请求和识别信息的结果，在第二用户设备处接收到通信响应。 该通信响应可以是各种类型，例如语音呼叫，消息或丰富呼叫。