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公开(公告)号：US20150365527A1
公开(公告)日：2015-12-17
申请号：US14738820
申请日：2015-06-12
CPC分类号： H04M3/493 , H04M3/42382 , H04W4/021 , H04W4/16 , H04W12/06
摘要： In one embodiment, a computer-implemented method of a designated automated answering system (AAS) includes receiving a client-side application message to an AAS. The AS includes a server-side entity managed by an enterprise. The client-side application message comprises a user's query for enterprise-related information. The client-side application message are parsed to identify user-identification data. A step includes determining one or more information sources relevant to the query for enterprise-related information. At least one or more information sources are queried. A step includes receiving a query information from the at least one or more information sources. The query information is relevant to the user's query. A natural-language text message that responds to the user's query is generated. The natural-language text message includes a single response.
摘要翻译： 在一个实施例中，指定的自动应答系统（AAS）的计算机实现的方法包括向AAS接收客户端应用消息。 AS包括由企业管理的服务器端实体。 客户端应用消息包括用户对企业相关信息的查询。 解析客户端应用程序消息以识别用户标识数据。 步骤包括确定与企业相关信息的查询相关的一个或多个信息源。 查询至少一个或多个信息源。 一个步骤包括从所述至少一个或多个信息源接收查询信息。 查询信息与用户查询相关。 生成响应用户查询的自然语言短信。 自然语言文本消息包括单个响应。
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公开(公告)号：US10326727B2
公开(公告)日：2019-06-18
申请号：US15081937
申请日：2016-03-28
摘要： In one aspect, a computerized method for implementing an application messaging service includes the step of providing a messaging application that enables a user to generate an application message. The method includes the step of receiving a list of application message addressees. The method includes the step of receiving a designated reply addressee. The method includes the step of communicating the application message to the application message addressees in the list of application message addressees. The method includes the step of receiving one or more replies from one or more of the application message addressees. The method includes the step of communicating the one or more replies from one or more of the application message addressees to the designated reply addressee.
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公开(公告)号：US09565305B2
公开(公告)日：2017-02-07
申请号：US14738820
申请日：2015-06-12
CPC分类号： H04M3/493 , H04M3/42382 , H04W4/021 , H04W4/16 , H04W12/06
摘要： In one embodiment, a computer-implemented method of a designated automated answering system (AAS) includes receiving a client-side application message to an AAS. The AAS includes a server-side entity managed by an enterprise. The client-side application message comprises a user's query for enterprise-related information. The client-side application message are parsed to identify user-identification data. A step includes determining one or more information sources relevant to the query for enterprise-related information. At least one or more information sources are queried. A step includes receiving a query information from the at least one or more information sources. The query information is relevant to the user's query. A natural-language text message that responds to the user's query is generated. The natural-language text message includes a single response.
摘要翻译： 在一个实施例中，指定的自动应答系统（AAS）的计算机实现的方法包括向AAS接收客户端应用消息。 AAS包括由企业管理的服务器端实体。 客户端应用消息包括用户对企业相关信息的查询。 解析客户端应用程序消息以识别用户标识数据。 步骤包括确定与企业相关信息的查询相关的一个或多个信息源。 查询至少一个或多个信息源。 一个步骤包括从所述至少一个或多个信息源接收查询信息。 查询信息与用户查询相关。 生成响应用户查询的自然语言短信。 自然语言文本消息包括单个响应。
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公开(公告)号：US20160330161A1
公开(公告)日：2016-11-10
申请号：US15081937
申请日：2016-03-28
摘要： In one aspect, a computerized method for implementing an application messaging service includes the step of providing a messaging application that enables a user to generate an application message. The method includes the step of receiving a list of application message addressees. The method includes the step of receiving a designated reply addressee. The method includes the step of communicating the application message to the application message addressees in the list of application message addressees. The method includes the step of receiving one or more replies from one or more of the application message addressees. The method includes the step of communicating the one or more replies from one or more of the application message addressees to the designated reply addressee.
摘要翻译： 一方面，一种用于实现应用消息传递服务的计算机化方法包括提供使得用户能够生成应用消息的消息收发应用的步骤。 该方法包括接收应用消息收件人的列表的步骤。 该方法包括接收指定回复收件人的步骤。 该方法包括将应用消息传送到应用消息收件人列表中的应用消息收件人的步骤。 该方法包括从一个或多个应用消息接收者接收一个或多个应答的步骤。 该方法包括将一个或多个应答消息接收者的一个或多个应答传送到指定的应答接收者的步骤。
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