公开(公告)号：US09710816B2

公开(公告)日：2017-07-18

申请号：US12185870

申请日：2008-08-05

申请人： Peter H. Hodges ,  Shuh-Yuan Liou

发明人： Peter H. Hodges ,  Shuh-Yuan Liou

IPC分类号： G06Q30/02

CPC分类号： G06Q30/02 ,  G06Q30/0203

摘要： A method of measuring customer satisfaction with a product. The method may assess customer satisfaction from information collected after purchasing the product. This post-purchase information may be collected, for example, by monitoring customer expressions made while interacting with the product. Optionally, the settings and operating conditions of the product may be separately monitored and cross-referenced with the customer expressions to tie the expressions with specific characteristics of the product.

公开(公告)号：US06484063B1

公开(公告)日：2002-11-19

申请号：US09437121

申请日：1999-11-10

申请人： Shuh-Yuan Liou ,  Yong Pan ,  Tony Lu ,  Harry Li ,  Girish Kunjur

发明人： Shuh-Yuan Liou ,  Yong Pan ,  Tony Lu ,  Harry Li ,  Girish Kunjur

IPC分类号： G06F1750

CPC分类号： G05B19/4097 ,  G05B2219/35028 ,  G05B2219/35193 ,  Y02P90/265 ,  Y10S715/964

摘要： The invention involves a system and a method of inspecting a selected part design from an inventory of computer-aided part designs for die compliance as to the part design's geometric characteristics of die lock, draft, and sharp edge. The invention provides for an improvement of inspecting a computer-aided part design in order to lessen insufficient inspections which lead to manufacturing infeasibilities. The invention includes selecting a part design, defining a die open direction, evaluating die lock and draft characteristics of the selected part design, and evaluating sharp edge characteristics of the selected part design.

摘要翻译： 本发明涉及一种从计算机辅助部件设计的库存中检查所选零件设计的系统和方法，用于模具符合性，关于零件设计的模具锁定，牵引和锋利边缘的几何特征。 本发明提供了对计算机辅助部件设计的改进，以便减少导致制造不可行性的不充分检查。 本发明包括选择零件设计，定义模具打开方向，评估模具锁定和所选零件设计的牵伸特性，以及评估所选零件设计的锋利边缘特性。

公开(公告)号：US20100036709A1

公开(公告)日：2010-02-11

申请号：US12185870

申请日：2008-08-05

申请人： Peter H. Hodges ,  Shuh-Yuan Liou

发明人： Peter H. Hodges ,  Shuh-Yuan Liou

IPC分类号： G06F17/30

CPC分类号： G06Q30/02 ,  G06Q30/0203

摘要： A method of measuring customer satisfaction with a product. The method may assess customer satisfaction from information collected after purchasing the product. This post-purchase information may be collected, for example, by monitoring customer expressions made while interacting with the product. Optionally, the settings and operating conditions of the product may be separately monitored and cross-referenced with the customer expressions to tie the expressions with specific characteristics of the product.

摘要翻译： 衡量顾客对产品满意度的一种方法。 该方法可以在购买产品后收集的信息评估客户满意度。 例如，可以通过监视与产品交互时所做的客户表达来收集这种购买后信息。 可选地，可以单独监视产品的设置和操作条件并与客户表达式交叉引用以将表达与产品的特定特征相结合。