Fault monitoring and notification system for automated banking machines
    1.
    发明授权
    Fault monitoring and notification system for automated banking machines 失效
    自动银行机的故障监控和通知系统

    公开(公告)号:US07366646B1

    公开(公告)日:2008-04-29

    申请号:US10896209

    申请日:2004-07-20

    IPC分类号: G06F17/50 G06G7/62

    摘要: A system operates to receive status messages from banking machines operating in a network. The messages are received by an event management system operating at least one computer. The computer is in operative connection with a data store. The data store includes information representative of the banking machines in the network, status messages generated by the banking machines and actions to be taken including entities to be notified of conditions which cause status messages to be sent by the various banking machines. A device status processing program in the computer resolves an action to be taken responsive to the status message. Responsive to the action resolved by the device status processing program the computer causes a notification message to be dispatched by a multimedia reporter to an entity who is to be notified of the condition at the banking machine which caused the status message.

    摘要翻译: 系统操作以从在网络中操作的银行业务器接收状态消息。 消息由操作至少一台计算机的事件管理系统接收。 计算机与数据存储器操作连接。 数据存储器包括代表网络中的银行机器的信息,由银行机器产生的状态消息和要采取的动作,包括要通知各种银行机器发送状态消息的条件的实体。 计算机中的设备状态处理程序解决响应于状态消息而采取的动作。 响应于由设备状态处理程序解决的动作,计算机使由多媒体记者发送通知消息到要被通知造成状态消息的银行机器状态的实体。

    Fault monitoring and notification system for automated banking machines
    2.
    发明授权
    Fault monitoring and notification system for automated banking machines 失效
    自动银行机的故障监控和通知系统

    公开(公告)号:US07036048B1

    公开(公告)日:2006-04-25

    申请号:US10186146

    申请日:2002-06-27

    IPC分类号: G06F11/00

    摘要: A system operates to receive status messages from banking machines (12) operating in a network (14). The messages are received by an event management system (20) operating at least one computer (54). The computer is in operative connection with a data store (52). The data store includes information representative of the banking machines in the network, status messages generated by the banking machines and actions to be taken including entities to be notified of conditions which cause status messages to be sent by the various banking machines. The event management system receives the messages and places them in a uniform standard message format for further processing by the system. A device status processing program (36) in the computer resolves an action to be taken responsive to the status message. Responsive to the action resolved by the device status processing program the computer causes a notification message to be dispatched by a multimedia reporter to an entity who is to be notified of the condition at the banking machine which caused the status message. The computer also causes a trouble record to be created in the data store responsive to the status message from the banking machine. The multimedia reporter receives input messages from the entity and the computer causes information to be included in the trouble record responsive to the input messages. The system further provides report data to a user which enables the user to analyze the operation of the banking machines and service providing entities. The system further includes test capabilities for testing proper operation of the system.

    摘要翻译: 系统操作以从在网络(14)中操作的银行机(12)接收状态消息。 消息由操作至少一台计算机(54)的事件管理系统(20)接收。 计算机与数据存储器(52)操作连接。 数据存储器包括代表网络中的银行机器的信息,由银行机器产生的状态消息和要采取的动作,包括要通知各种银行机器发送状态消息的条件的实体。 事件管理系统接收消息并将它们放置在统一的标准消息格式中,以供系统进一步处理。 计算机中的设备状态处理程序(36)根据状态消息解决要采取的动作。 响应于由设备状态处理程序解决的动作,计算机使由多媒体记者发送通知消息到要被通知造成状态消息的银行机器状态的实体。 计算机还使得响应于来自银行机的状态消息在数据存储器中创建故障记录。 多媒体记者从实体接收输入消息,并且计算机使信息被包括在响应于输入消息的故障记录中。 系统还向用户提供报告数据,使用户能够分析银行机器和服务提供实体的操作。 该系统还包括用于测试系统正常运行的测试功能。

    Fault monitoring and notification system for automated banking machines
    4.
    发明授权
    Fault monitoring and notification system for automated banking machines 有权
    自动银行机的故障监控和通知系统

    公开(公告)号:US07406630B1

    公开(公告)日:2008-07-29

    申请号:US11408417

    申请日:2006-04-21

    IPC分类号: G06F11/00

    摘要: A system operates to receive status messages from banking machines (12) operating in a network (14). The messages are received by an event management system (20) operating at least one computer (54). The computer is in operative connection with a data store (52). The data store includes information representative of the banking machines in the network, status messages generated by the banking machines and actions to be taken including entities to be notified of conditions which cause status messages to be sent by the various banking machines. The event management system receives the messages and places them in a uniform standard message format for further processing by the system. A device status processing program (36) in the computer resolves an action to be taken responsive to the status message. Responsive to the action resolved by the device status processing program the computer causes a notification message to be dispatched by a multimedia reporter to an entity who is to be notified of the condition at the banking machine which caused the status message. The computer also causes a trouble record to be created in the data store responsive to the status message from the banking machine. The multimedia reporter receives input messages from the entity and the computer causes information to be included in the trouble record responsive to the input messages. The system further provides report data to a user which enables the user to analyze the operation of the banking machines and service providing entities. The system further includes test capabilities for testing proper operation of the system.

    摘要翻译: 系统操作以从在网络(14)中操作的银行机(12)接收状态消息。 消息由操作至少一台计算机(54)的事件管理系统(20)接收。 计算机与数据存储器(52)操作连接。 数据存储器包括代表网络中的银行机器的信息,由银行机器产生的状态消息和要采取的动作,包括要通知各种银行机器发送状态消息的条件的实体。 事件管理系统接收消息并将它们放置在统一的标准消息格式中,以供系统进一步处理。 计算机中的设备状态处理程序(36)根据状态消息解决要采取的动作。 响应于由设备状态处理程序解决的动作,计算机使由多媒体记者发送通知消息到要被通知造成状态消息的银行机器状态的实体。 计算机还使得响应于来自银行机的状态消息在数据存储器中创建故障记录。 多媒体记者从实体接收输入消息,并且计算机使信息被包括在响应于输入消息的故障记录中。 系统还向用户提供报告数据,使用户能够分析银行机器和服务提供实体的操作。 该系统还包括用于测试系统正常运行的测试功能。

    Fault monitoring and notification system for automated banking machines

    公开(公告)号:US07401264B1

    公开(公告)日:2008-07-15

    申请号:US11409338

    申请日:2006-04-21

    IPC分类号: G06F11/00

    摘要: A system operates to receive status messages from banking machines (12) operating in a network (14). The messages are received by an event management system (20) operating at least one computer (54). The computer is in operative connection with a data store (52). The data store includes information representative of the banking machines in the network, status messages generated by the banking machines and actions to be taken including entities to be notified of conditions which cause status messages to be sent by the various banking machines. The event management system receives the messages and places them in a uniform standard message format for further processing by the system. A device status processing program (36) in the computer resolves an action to be taken responsive to the status message. Responsive to the action resolved by the device status processing program the computer causes a notification message to be dispatched by a multimedia reporter to an entity who is to be notified of the condition at the banking machine which caused the status message. The computer also causes a trouble record to be created in the data store responsive to the status message from the banking machine. The multimedia reporter receives input messages from the entity and the computer causes information to be included in the trouble record responsive to the input messages. The system further provides report data to a user which enables the user to analyze the operation of the banking machines and service providing entities. The system further includes test capabilities for testing proper operation of the system.

    Method for simulating operation of an automated banking machine system
    6.
    发明授权
    Method for simulating operation of an automated banking machine system 有权
    用于模拟自动银行机系统的操作的方法

    公开(公告)号:US06768975B1

    公开(公告)日:2004-07-27

    申请号:US09411013

    申请日:1999-10-01

    IPC分类号: G06F1750

    摘要: A method of testing operation of an automated banking machine system is provided. The method may comprise storing in a data store data representative of a simulated automated banking machine, at least one condition which occurs at the machine and at least one action to be carried out responsive to the condition. The method may further comprise inputting an input representing the condition at the machine and indicating through a display, responsive to the stored data, the at least one action being carried out responsive to simulating the condition at the machine. The method may also include carrying out the at least one action responsive to operation of the computer. The method may include simulating responsive to the input, that the machine has generated a message indicative of the condition. The method may include providing a further input which prevents performance of the carrying out step.

    摘要翻译: 提供了一种测试自动银行机系统的操作的方法。 该方法可以包括在数据存储中存储代表模拟的自动银行机的数据,在机器上发生的至少一个状况以及响应于该条件执行的至少一个动作。 该方法还可以包括在机器处输入表示条件的输入并响应于存储的数据通过显示器指示响应于模拟机器处的状况而执行的至少一个动作。 该方法还可以包括执行响应于计算机的操作的至少一个动作。 该方法可以包括响应于输入来模拟机器已经产生了指示条件的消息。 该方法可以包括提供防止执行步骤的执行的另外的输入。

    Fault monitoring and notification system for automated banking
    7.
    发明授权
    Fault monitoring and notification system for automated banking 有权
    自动化银行业务故障监控与通知系统

    公开(公告)号:US06279826B1

    公开(公告)日:2001-08-28

    申请号:US09643020

    申请日:2000-08-21

    IPC分类号: G06F1760

    摘要: A system operates to receive status messages from banking machines (12) operating in a network (14). The messages are received by an event management system (20) operating at least one computer (54) in operative connection with a data store (52). The data store includes information representative of the banking machines in the network, status messages generated by the banking machines and actions to be taken including entities to be notified of conditions which cause status messages to be sent by the various banking machines. A device status processing program (36) in the computer resolves an action to be taken responsive to the status message. Responsive to the action resolved by the device status processing program the computer causes a notification message to be dispatched by a multimedia reporter to an entity who is to be notified of the condition at the banking machine which caused the status message.

    摘要翻译: 系统操作以从在网络(14)中操作的银行机(12)接收状态消息。 消息由操作至少一个与数据存储器(52)可操作连接的计算机(54)的事件管理系统(20)接收。 数据存储器包括代表网络中的银行机器的信息,由银行机器产生的状态消息和要采取的动作,包括要通知各种银行机器发送状态消息的条件的实体。 计算机中的设备状态处理程序(36)根据状态消息解决要采取的动作。 响应于由设备状态处理程序解决的动作,计算机使由多媒体记者发送通知消息到要被通知造成状态消息的银行机器状态的实体。

    Fault monitoring and notification system for automated banking machines
    8.
    发明授权
    Fault monitoring and notification system for automated banking machines 失效
    自动银行机的故障监控和通知系统

    公开(公告)号:US5984178A

    公开(公告)日:1999-11-16

    申请号:US813511

    申请日:1997-03-07

    摘要: A system operates to receive status messages from banking machines (12) operating in a network (14). The messages are received by an event management system (20) operating at least one computer (54). The computer is in operative connection with a data store (52). The data store includes information representative of the banking machines in the network, status messages generated by the banking machines and actions to be taken including entities to be notified of conditions which cause status messages to be sent by the various banking machines. The event management system receives the messages and places them in a uniform standard message format for further processing by the system. A device status processing program (36) in the computer resolves an action to be taken responsive to the status message. Responsive to the action resolved by the device status processing program the computer causes a notification message to be dispatched by a multimedia reporter to an entity who is to be notified of the condition at the banking machine which caused the status message. The computer also causes a trouble record to be created in the data store responsive to the status message from the banking machine. The multimedia reporter receives input messages from the entity and the computer causes information to be included in the trouble record responsive to the input messages. The system further provides report data to a user which enables the user to analyze the operation of the banking machines and service providing entities. The system further includes test capabilities for testing proper operation of the system.

    摘要翻译: 系统操作以从在网络(14)中操作的银行机(12)接收状态消息。 消息由操作至少一台计算机(54)的事件管理系统(20)接收。 计算机与数据存储器(52)操作连接。 数据存储器包括代表网络中的银行机器的信息,由银行机器产生的状态消息和要采取的动作,包括要通知各种银行机器发送状态消息的条件的实体。 事件管理系统接收消息并将它们放置在统一的标准消息格式中,以供系统进一步处理。 计算机中的设备状态处理程序(36)根据状态消息解决要采取的动作。 响应于由设备状态处理程序解决的动作,计算机使由多媒体记者发送通知消息到要被通知造成状态消息的银行机器状态的实体。 计算机还使得响应于来自银行机的状态消息在数据存储器中创建故障记录。 多媒体记者从实体接收输入消息,并且计算机使信息被包括在响应于输入消息的故障记录中。 系统还向用户提供报告数据,使用户能够分析银行机器和服务提供实体的操作。 该系统还包括用于测试系统正常运行的测试功能。