公开(公告)号：US20100054118A1

公开(公告)日：2010-03-04

申请号：US12198446

申请日：2008-08-26

申请人： Robert C. Hughes ,  Andrew Liam Massey ,  William H. Tworek

发明人： Robert C. Hughes ,  Andrew Liam Massey ,  William H. Tworek

IPC分类号： G06F11/00

CPC分类号： G10L25/69 ,  H04L65/80 ,  H04L67/2809 ,  H04L69/40

摘要： A method and system for automatically resolving a voice transmission problem in real time in a communication system. Service oriented architecture (SOA)-based reporter services report voice transmission characteristic measurements. An enterprise service bus aggregates the measurements into a combination of measurements. An analyzer that is a SOA service provider determines that the combination of measurements indicates a voice transmission problem. The voice transmission problem determination includes identifying a match between the combination of measurements and a pattern of predefined conditions stored in a database. The database associates the pattern with one or more corrective actions. Using the database, the analyzer identifies the one or more corrective actions that are associated with the pattern of predefined conditions. SOA-based fixer services execute the corrective action(s) to resolve the voice transmission problem. As new voice transmission problems become known, the system expands to add reporting services and fixer services.

摘要翻译： 一种在通信系统中实时自动解决语音传输问题的方法和系统。 面向服务架构（SOA）的记者服务报告语音传输特性测量。 企业服务总线将测量集合到测量的组合中。 作为SOA服务提供商的分析器确定测量的组合表示语音传输问题。 语音传输问题确定包括识别测量的组合与存储在数据库中的预定条件的模式之间的匹配。 数据库将模式与一个或多个纠正措施相关联。 使用数据库，分析器识别与预定义条件模式相关联的一个或多个校正动作。 基于SOA的定位器服务执行纠正措施来解决语音传输问题。 随着新的语音传输问题的出现，系统扩展到增加报告服务和定位服务。

公开(公告)号：US07903579B2

公开(公告)日：2011-03-08

申请号：US12198446

申请日：2008-08-26

申请人： Robert C. Hughes ,  Andrew Liam Massey ,  William H. Tworek

发明人： Robert C. Hughes ,  Andrew Liam Massey ,  William H. Tworek

IPC分类号： H04L12/26

CPC分类号： G10L25/69 ,  H04L65/80 ,  H04L67/2809 ,  H04L69/40

摘要： A method and system for automatically resolving a voice transmission problem in real time in a communication system. Service oriented architecture (SOA)-based reporter services report voice transmission characteristic measurements. An enterprise service bus aggregates the measurements into a combination of measurements. An analyzer that is a SOA service provider determines that the combination of measurements indicates a voice transmission problem. The voice transmission problem determination includes identifying a match between the combination of measurements and a pattern of predefined conditions stored in a database. The database associates the pattern with one or more corrective actions. Using the database, the analyzer identifies the one or more corrective actions that are associated with the pattern of predefined conditions. SOA-based fixer services execute the corrective action(s) to resolve the voice transmission problem. As new voice transmission problems become known, the system expands to add reporting services and fixer services.

摘要翻译： 一种在通信系统中实时自动解决语音传输问题的方法和系统。 面向服务架构（SOA）的记者服务报告语音传输特性测量。 企业服务总线将测量集合到测量的组合中。 作为SOA服务提供商的分析器确定测量的组合表示语音传输问题。 语音传输问题确定包括识别测量的组合与存储在数据库中的预定条件的模式之间的匹配。 数据库将模式与一个或多个纠正措施相关联。 使用数据库，分析器识别与预定义条件模式相关联的一个或多个校正动作。 基于SOA的定位器服务执行纠正措施来解决语音传输问题。 随着新的语音传输问题的出现，系统扩展到增加报告服务和定位服务。