公开(公告)号：US11176598B2

公开(公告)日：2021-11-16

申请号：US16215293

申请日：2018-12-10

Applicant: ACCENTURE GLOBAL SOLUTIONS LIMITED

Inventor： Shaun Cyprian D'Souza ,  Hussain M. Boxwala ,  Vaibhav Vijay Kotwal ,  Sudharshan Reddy ,  Annapurna Patcharla ,  Suman Mishra ,  Swaminathan Gopalakrishnan ,  Harsha Jawagal

IPC: G06Q30/00 ,  G06Q30/06 ,  G06N3/08 ,  G06N3/04

Abstract: In some examples, artificial intelligence and machine learning based conversational agent may include ascertaining, based on a chat conducted with a conversational chatbot, a request by a user to purchase a product, and an attribute associated with the user. An intent associated with the user to purchase the product may be generated. Further, a catalog that includes a plurality of products that match the request by the user to purchase the product may be generated. Selection of a product from the plurality of products may be received. Identification of a quantity associated with the selected product may be received. A purchase request may be generated. A purchase order associated with the selected product may be generated. Further, based on the purchase order associated with the selected product, the selected product may be procured for the user.