公开(公告)号：US12020211B2

公开(公告)日：2024-06-25

申请号：US17302876

申请日：2021-05-14

申请人： ADP, INC.

发明人： Ashish Bidadi ,  Lohit Sarma ,  Christopher Fahey

IPC分类号： G06Q10/105 ,  G06F9/451 ,  G06F16/2457 ,  G06F40/263 ,  G06N20/20

CPC分类号： G06Q10/105 ,  G06F9/451 ,  G06F16/24575 ,  G06F40/263 ,  G06N20/20

摘要： A method, apparatus, system, and computer program code for performing a human resource operation using a context-independent conversational flow. The computer system receives an intended human resource operation from an application executing on a user device, identifies the context-independent conversational flow for performing an intended human resource operation, and calls a structured data object according to the context-independent conversational flow. The computer system interprets the structured data object to produce a business rule output, and generates a context-independent response from the business rule output. The computer system transforms the context-independent response according to a user context to produce a context-specific response, and forwards the context-specific response to a user device for display within a conversational user interface of an application.