Feedback loop in mobile damage assessment and claims processing

    公开(公告)号:US12079878B2

    公开(公告)日:2024-09-03

    申请号:US18109163

    申请日:2023-02-13

    IPC分类号: G06Q40/08

    CPC分类号: G06Q40/08

    摘要: Systems and methods provide for an automated system for analyzing damage and processing claims associated with an insured item, such as a vehicle. An enhanced claims processing server may analyze damage associated with the insured item using photos/video transmitted to the server from a user device (e.g., a mobile device). The mobile device may receive feedback from the server regarding the acceptability of submitted photos/video, and if the server determines that any of the submitted photos/video is unacceptable, the mobile device may capture additional photos/video until all of the data are deemed acceptable. To aid in damage analysis, the server may also interface with various internal and external databases storing reference images of undamaged items and cost estimate information for repairing previously analyzed damages to similar items. Further still, the server may generate a payment for compensating a claimant for repair of the insured item.

    Processing insured items holistically with mobile damage assessment and claims processing

    公开(公告)号:US12079877B2

    公开(公告)日:2024-09-03

    申请号:US17862159

    申请日:2022-07-11

    IPC分类号: G06Q40/08 G06V20/56

    CPC分类号: G06Q40/08 G06V20/56

    摘要: Systems and methods provide for an automated system for analyzing damage and processing claims associated with an insured item, such as a vehicle. An enhanced claims processing server may analyze damage associated with the insured item using photos/video transmitted to the server from a user device (e.g., a mobile device). The mobile device may receive feedback from the server regarding the acceptability of submitted photos/video, and if the server determines that any of the submitted photos/video is unacceptable, the mobile device may capture additional photos/video until all of the data are deemed acceptable. To aid in damage analysis, the server may also interface with various internal and external databases storing reference images of undamaged items and cost estimate information for repairing previously analyzed damages to similar items. Further still, the server may generate a payment for compensating a claimant for repair of the insured item.

    USER INTERACTIONS IN MOBILE DAMAGE ASSESSMENT AND CLAIMS PROCESSING

    公开(公告)号:US20220058743A1

    公开(公告)日:2022-02-24

    申请号:US14269387

    申请日:2014-05-05

    IPC分类号: G06Q40/08

    摘要: Systems and methods provide for an automated system for analyzing damage and processing claims associated with an insured item, such as a vehicle. An enhanced claims processing server may analyze damage associated with the insured item using photos/video transmitted to the server from a user device (e.g., a mobile device). The mobile device may receive feedback from the server regarding the acceptability of submitted photos/video, and if the server determines that any of the submitted photos/video is unacceptable, the mobile device may capture additional photos/video until all of the data are deemed acceptable. To aid in damage analysis, the server may also interface with various internal and external databases storing reference images of undamaged items and cost estimate information for repairing previously analyzed damages to similar items. Further still, the server may generate a payment for compensating a claimant for repair of the insured item.

    Application Facilitated Claims Damage Estimation

    公开(公告)号:US20220012810A1

    公开(公告)日:2022-01-13

    申请号:US16748206

    申请日:2020-01-21

    IPC分类号: G06Q40/08

    摘要: Systems and methods provide for an automated system for analyzing damage to process claims associated with an insured item, such as a vehicle. An enhanced claims processing server may analyze damage associated with the insured item using photos/video transmitted to the server from a user device (e.g., a mobile device). The enhanced claims processing server may submit a signal that locks one or more portions of an application on the mobile device used to submit the photos/videos. The mobile device may receive feedback from the server regarding the acceptability of submitted photos/video. The photos may further be annotated using, for example, a touch screen display. An estimate, such as a cost estimate, may be determined for the damage associated with the insured item based on the photos and/or annotations.

    Enhanced claims damage estimation using aggregate display

    公开(公告)号:US10552913B1

    公开(公告)日:2020-02-04

    申请号:US14671617

    申请日:2015-03-27

    IPC分类号: G06Q40/08

    摘要: Systems and methods provide for an automated system for analyzing damage to process claims associated with an insured item, such as a vehicle. An enhanced claims processing server may analyze damage associated with the insured item using photos/video transmitted to the server from a user device (e.g., a mobile device). The enhanced claims processing server may submit a signal that locks one or more portions of an application on the mobile device used to submit the photos/videos. The mobile device may receive feedback from the server regarding the acceptability of submitted photos/video. The photos may further be annotated using, for example, a touch screen display. An estimate, such as a cost estimate, may be determined for the damage associated with the insured item based on the photos and/or annotations.

    Enhanced claims damage estimation using aggregate display
    6.
    发明授权
    Enhanced claims damage estimation using aggregate display 有权
    使用聚合显示增强索赔损失估计

    公开(公告)号:US08712893B1

    公开(公告)日:2014-04-29

    申请号:US14076435

    申请日:2013-11-11

    IPC分类号: G06Q40/00

    CPC分类号: G06Q40/08 G06F17/3028

    摘要: Systems and methods provide for an automated system for analyzing damage to process claims associated with an insured item, such as a vehicle. An enhanced claims processing server may analyze damage associated with the insured item using photos/video transmitted to the server from a user device (e.g., a mobile device). The enhanced claims processing server may submit a signal that locks one or more portions of an application on the mobile device used to submit the photos/videos. The mobile device may receive feedback from the server regarding the acceptability of submitted photos/video. The photos may further be annotated using, for example, a touch screen display. An estimate, such as a cost estimate, may be determined for the damage associated with the insured item based on the photos and/or annotations.

    摘要翻译: 系统和方法提供了用于分析与被保险物品(例如车辆)相关联的过程声明的损害的自动化系统。 增强的权利要求处理服务器可以使用从用户设备(例如,移动设备)发送到服务器的照片/视频来分析与被保险物品相关联的损害。 增强的权利要求处理服务器可以提交在用于提交照片/视频的移动装置上锁定应用程序的一个或多个部分的信号。 移动设备可以从服务器接收关于所提交的照片/视频的可接受性的反馈。 可以使用例如触摸屏显示器进一步注释照片。 可以基于照片和/或注释来确定与被保险项目相关联的损害的估计,例如成本估计。

    FEEDBACK LOOP IN MOBILE DAMAGE ASSESSMENT AND CLAIMS PROCESSING

    公开(公告)号:US20230186401A1

    公开(公告)日:2023-06-15

    申请号:US18109163

    申请日:2023-02-13

    IPC分类号: G06Q40/08

    CPC分类号: G06Q40/08

    摘要: Systems and methods provide for an automated system for analyzing damage and processing claims associated with an insured item, such as a vehicle. An enhanced claims processing server may analyze damage associated with the insured item using photos/video transmitted to the server from a user device (e.g., a mobile device). The mobile device may receive feedback from the server regarding the acceptability of submitted photos/video, and if the server determines that any of the submitted photos/video is unacceptable, the mobile device may capture additional photos/video until all of the data are deemed acceptable. To aid in damage analysis, the server may also interface with various internal and external databases storing reference images of undamaged items and cost estimate information for repairing previously analyzed damages to similar items. Further still, the server may generate a payment for compensating a claimant for repair of the insured item.

    Feedback loop in mobile damage assessment and claims processing

    公开(公告)号:US11580605B2

    公开(公告)日:2023-02-14

    申请号:US16900056

    申请日:2020-06-12

    IPC分类号: G06Q40/08

    摘要: Systems and methods provide for an automated system for analyzing damage and processing claims associated with an insured item, such as a vehicle. An enhanced claims processing server may analyze damage associated with the insured item using photos/video transmitted to the server from a user device (e.g., a mobile device). The mobile device may receive feedback from the server regarding the acceptability of submitted photos/video, and if the server determines that any of the submitted photos/video is unacceptable, the mobile device may capture additional photos/video until all of the data are deemed acceptable. To aid in damage analysis, the server may also interface with various internal and external databases storing reference images of undamaged items and cost estimate information for repairing previously analyzed damages to similar items. Further still, the server may generate a payment for compensating a claimant for repair of the insured item.

    HOME ASSESSMENT AND ISSUE PROBABILITY GENERATION

    公开(公告)号:US20230009887A1

    公开(公告)日:2023-01-12

    申请号:US17677812

    申请日:2022-02-22

    IPC分类号: G06Q40/08 G06N7/00

    摘要: Data associated with a structure or home may be received from an insurance provider, from publicly available sources and/or from a user. The data may include information about the structure and/or items within the structure, as well as a locality in which the structure is located, and/or other structures in the locality or neighborhood. The data may be used to assess items associated with the structure to determine a probability that an item may have an issue. Other aspects relate to receiving a request for assistance from a user in identifying a cause of an issue and remedying the issue. In some examples, the received data associated with the structure may be aggregated with data from the user about the issue in order to identify a cause of the issue and develop an action plan to address the issue.

    Feedback Loop in Mobile Damage Assessment and Claims Processing

    公开(公告)号:US20220101442A1

    公开(公告)日:2022-03-31

    申请号:US16900056

    申请日:2020-06-12

    IPC分类号: G06Q40/08

    摘要: Systems and methods provide for an automated system for analyzing damage and processing claims associated with an insured item, such as a vehicle. An enhanced claims processing server may analyze damage associated with the insured item using photos/video transmitted to the server from a user device (e.g., a mobile device). The mobile device may receive feedback from the server regarding the acceptability of submitted photos/video, and if the server determines that any of the submitted photos/video is unacceptable, the mobile device may capture additional photos/video until all of the data are deemed acceptable. To aid in damage analysis, the server may also interface with various internal and external databases storing reference images of undamaged items and cost estimate information for repairing previously analyzed damages to similar items. Further still, the server may generate a payment for compensating a claimant for repair of the insured item.