公开(公告)号：US20130097465A1

公开(公告)日：2013-04-18

申请号：US13708620

申请日：2012-12-07

Applicant: AT&T Corp.

Inventor： Hossein Eslambolchi ,  John Robert McCanuel ,  Paritosh Bajpay ,  Arun Kandappan

IPC: G06F11/34

CPC classification number: G06F11/34 ,  G06F11/3466 ,  H04L12/66 ,  H04L41/5074 ,  H04M3/42144 ,  H04Q3/0062

Abstract: A method includes receiving multiple alarm messages, each being associated with a failure associated with a service feature available within a telecommunication network. A failure rate for a type of failure having a common set of service feature failure characteristics is determined from the alarm messages received. When the failure rate exceeds a threshold, a maintenance ticket is generated automatically.

Abstract translation: 一种方法包括接收多个警报消息，每个警报消息与与电信网络内可用的服务功能相关联的故障相关联。 从接收的报警消息确定具有共同的一组服务特征故障特性的故障类型的故障率。 当故障率超过阈值时，会自动生成维护单。