METHODS AND SYSTEMS FOR AUTOMATIC CALL ROUTING WITH NO CALLER INTERVENTION USING ANONYMOUS ONLINE USER BEHAVIOR

    公开(公告)号:US20190287132A1

    公开(公告)日:2019-09-19

    申请号:US16356827

    申请日:2019-03-18

    申请人: Advocado, Inc.

    IPC分类号: G06Q30/02

    摘要: A call conversion tracking system is disclosed that tracks call-based communications initiated from invitational content. Based on the tracking, the call conversion tracking system generates data analytics quantifying the effectiveness of the invitational content's ability to trigger a voice call (e.g., a phone call) and/or other type of voice communication. The system correlates the voice communication data and sales-related data, and associates such data to interactions within the invitational content responsible for driving the call and sale.