公开(公告)号：US20230068032A1

公开(公告)日：2023-03-02

申请号：US17465638

申请日：2021-09-02

Applicant: Amazon Technologies, Inc.

Inventor： Nivea Guru Mandavia ,  Ivan Chen ,  Yuwei Jiang ,  Manpreet Arora ,  Bhavya Gupta ,  Bharath Shive Gowda ,  Fnu Himanshi ,  Cheng Chen

IPC: G06F11/07 ,  G06N20/00

Abstract: System and methods are provided for detecting, tracking, and managing outages of transaction processors. An indication is received indicating a potential outage associated with a transaction processor computer configured to process transactions of an online retail website. The indication can be received from a threshold monitoring service and/or from a machine-learning detection system. A computing service can be initiated to confirm and track the outage over time. An outage may include a number of situations in which the transaction processor fails to process transactions according to a set of predefined processing parameters. If the outage spans a particular time period, the service can perform a number of remedial actions (e.g., notifying an administrator of the outage, etc.).

公开(公告)号：US12045119B2

公开(公告)日：2024-07-23

申请号：US17465638

申请日：2021-09-02

Applicant: Amazon Technologies, Inc.

Inventor： Nivea Guru Mandavia ,  Ivan Chen ,  Yuwei Jiang ,  Manpreet Arora ,  Bhavya Gupta ,  Bharath Shive Gowda ,  Fnu Himanshi ,  Cheng Chen

IPC: G06F11/00 ,  G06F11/07 ,  G06N20/00

CPC classification number: G06F11/0751 ,  G06F11/0709 ,  G06N20/00

Abstract: System and methods are provided for detecting, tracking, and managing outages of transaction processors. An indication is received indicating a potential outage associated with a transaction processor computer configured to process transactions of an online retail website. The indication can be received from a threshold monitoring service and/or from a machine-learning detection system. A computing service can be initiated to confirm and track the outage over time. An outage may include a number of situations in which the transaction processor fails to process transactions according to a set of predefined processing parameters. If the outage spans a particular time period, the service can perform a number of remedial actions (e.g., notifying an administrator of the outage, etc.).