Extracting quotes from customer reviews of collections of items

    公开(公告)号:US10817464B1

    公开(公告)日:2020-10-27

    申请号:US15940748

    申请日:2018-03-29

    Abstract: Technologies are described herein for extracting comments from customer reviews for a media item or a collection of media items in order to provide salient comments to promote the media item or the collection of media items. Comments contained in the customer reviews are associated with topics and individual comments are assigned to one or more of the topics. Sentiment indicators corresponding to the comments indicate a majority sentiment that is associated with the topics. Using the majority sentiment, quotes are extracted from the comments to be displayed with an offer to sell at the media item or the collection of media items.

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