公开(公告)号：US11380330B2

公开(公告)日：2022-07-05

申请号：US16997024

申请日：2020-08-19

Applicant: Amazon Technologies, Inc.

Inventor： Eliav Samuel Zimmern Kahan ,  Gregory Newell ,  Mahesh Guruswamy ,  Daren Gill ,  Prashant Rao

IPC: G10L15/32 ,  G10L15/26 ,  G10L15/18 ,  G06F16/438

Abstract: A processing device executing a component of a conversational recovery system receives an intent data and a first entity data identified from user input data. The processing device determines that the first entity data is associated with first content associated with a first component. The processing device additionally receives a text data of the user input data. The processing device determines a word in the text data that matches a keyword associated with second content associated with a second component. The processing device ranks the first component and the second component. The processing device generates message data that comprises an inquiry with respect to choosing the first content or the second content.

公开(公告)号：US20210027785A1

公开(公告)日：2021-01-28

申请号：US16997024

申请日：2020-08-19

Applicant: Amazon Technologies, Inc.

Inventor： Eliav Samuel Zimmern Kahan ,  Gregory Newell ,  Mahesh Guruswamy ,  Daren Gill ,  Prashant Rao

IPC: G10L15/26 ,  G10L15/18

Abstract: A processing device executing a component of a conversational recovery system receives an intent data and a first entity data identified from user input data. The processing device determines that the first entity data is associated with first content associated with a first component. The processing device additionally receives a text data of the user input data. The processing device determines a word in the text data that matches a keyword associated with second content associated with a second component. The processing device ranks the first component and the second component. The processing device generates message data that comprises an inquiry with respect to choosing the first content or the second content.

公开(公告)号：US10762903B1

公开(公告)日：2020-09-01

申请号：US15842456

申请日：2017-12-14

Applicant: Amazon Technologies, Inc.

Inventor： Eliav Samuel Zimmern Kahan ,  Gregory Newell ,  Mahesh Guruswamy ,  Daren Gill ,  Prashant Sik Rao

IPC: G06F16/438 ,  G10L15/26 ,  G10L15/18

Abstract: A processing device executing a component of a conversational recovery system receives an intent data and a first entity data identified from user input data. The processing device determines that the first entity data is associated with first content associated with a first component. The processing device additionally receives a text data of the user input data. The processing device determines a word in the text data that matches a keyword associated with second content associated with a second component. The processing device ranks the first component and the second component. The processing device generates message data that comprises an inquiry with respect to choosing the first content or the second content.