公开(公告)号：US11145295B1

公开(公告)日：2021-10-12

申请号：US16592277

申请日：2019-10-03

Applicant: Amazon Technologies, Inc.

Inventor： Shantanu Vikas Kurhekar ,  Amit Mittal ,  Michael Donikian ,  Yupeng Xie ,  Richard T Koehler

IPC: G10L15/183 ,  G10L15/18 ,  G10L15/30 ,  G10L15/22 ,  G10L13/00

Abstract: Techniques for improving routing of natural language inputs, of a natural language processing (NLP) system, are described. A natural language input may be routed based on the device that captured the natural language input. A device manufacturer, hospitality provider, business, etc. may cause the NLP system to generate a skill component specific to the device manufacturer, hospitality provider, business, etc. Thereafter, when a natural language input is received from the device, the NLP system may route the natural language input to the device manufacturer-, hospitality provider-, business-, etc.-specific skill component for processing.