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公开(公告)号：US12080281B2
公开(公告)日：2024-09-03
申请号：US18160403
申请日：2023-01-27
Applicant: Amazon Technologies, Inc.
Inventor： Ravi Chandra Reddy Yasa , Sai Rahul Reddy Pulikunta , Eliav Kahan , Gregory Newell
CPC classification number: G10L15/1815 , G06F16/313 , G06F16/334 , G06N20/00 , G10L15/22 , G10L15/26 , G10L2015/223 , G10L2015/225
Abstract: Exemplary embodiments relate to a system for recovering a conversation between a user and the system when the system is unable to properly respond to a user's input. The system may process the user input and determine an error condition exists. The system may query one or more storage systems to identify candidate text data based on their semantic similarity to the user input. The storage systems may store data related to past frequently entered inputs and/or user-generated inputs. Alternative text data is selected from the candidate text data, and presented to the user for confirmation.
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Patent Agency Ranking
公开(公告)号：US20210082411A1
公开(公告)日：2021-03-18
申请号：US17109449
申请日：2020-12-02
Applicant: Amazon Technologies, Inc.
Inventor： Ravi Chandra Reddy Yasa , Sai Rahul Reddy Pulikunta , Eliav Kahan , Gregory Newell
Abstract: Exemplary embodiments relate to a system for recovering a conversation between a user and the system when the system is unable to properly respond to a user's input. The system may process the user input and determine an error condition exists. The system may query one or more storage systems to identify candidate text data based on their semantic similarity to the user input. The storage systems may store data related to past frequently entered inputs and/or user-generated inputs. Alternative text data is selected from the candidate text data, and presented to the user for confirmation.
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公开(公告)号：US10861446B2
公开(公告)日：2020-12-08
申请号：US16215105
申请日：2018-12-10
Applicant: Amazon Technologies, Inc.
Inventor： Ravi Chandra Reddy Yasa , Sai Rahul Reddy Pulikunta , Eliav Kahan , Gregory Newell
Abstract: Exemplary embodiments relate to a system for recovering a conversation between a user and the system when the system is unable to properly respond to a user's input. The system may process the user input and determine an error condition exists. The system may query one or more storage systems to identify candidate text data based on their semantic similarity to the user input. The storage systems may store data related to past frequently entered inputs and/or user-generated inputs. Alternative text data is selected from the candidate text data, and presented to the user for confirmation.
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公开(公告)号：US11580960B2
公开(公告)日：2023-02-14
申请号：US17109449
申请日：2020-12-02
Applicant: Amazon Technologies, Inc.
Inventor： Ravi Chandra Reddy Yasa , Sai Rahul Reddy Pulikunta , Eliav Kahan , Gregory Newell
Abstract: Exemplary embodiments relate to a system for recovering a conversation between a user and the system when the system is unable to properly respond to a user's input. The system may process the user input and determine an error condition exists. The system may query one or more storage systems to identify candidate text data based on their semantic similarity to the user input. The storage systems may store data related to past frequently entered inputs and/or user-generated inputs. Alternative text data is selected from the candidate text data, and presented to the user for confirmation.
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公开(公告)号：US20230298577A1
公开(公告)日：2023-09-21
申请号：US18160403
申请日：2023-01-27
Applicant: Amazon Technologies, Inc.
Inventor： Ravi Chandra Reddy Yasa , Sai Rahul Reddy Pulikunta , Eliav Kahan , Gregory Newell
CPC classification number: G10L15/1815 , G06F16/334 , G06F16/313 , G06N20/00 , G10L15/22 , G10L15/26 , G10L2015/223 , G10L2015/225
Abstract: Exemplary embodiments relate to a system for recovering a conversation between a user and the system when the system is unable to properly respond to a user's input. The system may process the user input and determine an error condition exists. The system may query one or more storage systems to identify candidate text data based on their semantic similarity to the user input. The storage systems may store data related to past frequently entered inputs and/or user-generated inputs. Alternative text data is selected from the candidate text data, and presented to the user for confirmation.
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公开(公告)号：US20200184959A1
公开(公告)日：2020-06-11
申请号：US16215105
申请日：2018-12-10
Applicant: Amazon Technologies, Inc.
Inventor： Ravi Chandra Reddy Yasa , Sai Rahul Reddy Pulikunta , Eliav Kahan , Gregory Newell
Abstract: Exemplary embodiments relate to a system for recovering a conversation between a user and the system when the system is unable to properly respond to a user's input. The system may process the user input and determine an error condition exists. The system may query one or more storage systems to identify candidate text data based on their semantic similarity to the user input. The storage systems may store data related to past frequently entered inputs and/or user-generated inputs. Alternative text data is selected from the candidate text data, and presented to the user for confirmation.
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