公开(公告)号：US08811594B1

公开(公告)日：2014-08-19

申请号：US14040439

申请日：2013-09-27

Applicant: Amazon Technologies, Inc.

Inventor： Jason Daniel Ganzhorn ,  Charles Eric Dannaker ,  Sunitha Muthireddy ,  Adam Bordianu ,  Asem Rustum ,  Sippakorn Tansutthiwess

IPC: H04M3/00 ,  H04M5/00 ,  H04M3/51

CPC classification number: H04M3/5183

Abstract: A computing device generates a plurality of visual indications of connections made between customers and service representatives by an automated dispatcher system. The computing device further provides animations of the plurality of visual indications moving on a map between customer locations associated with the customers and service representative locations associated with the service representatives.

Abstract translation: 计算设备通过自动分派器系统产生在客户和服务代表之间形成的连接的多个视觉指示。 计算设备还提供在与客户相关联的客户位置和与服务代表相关联的服务代表位置之间的地图上移动的多个视觉指示的动画。