公开(公告)号：US20210160369A1

公开(公告)日：2021-05-27

申请号：US16690790

申请日：2019-11-21

Applicant: Avaya Inc.

Inventor： Arjun Sharma ,  Sachin Bhangale ,  Vishal Kamboj ,  Amir Mulani

IPC: H04M3/51 ,  H04M3/436

Abstract: Systems and methods are described that enable an incoming communication requesting a real-time (e.g., voice, voice-video, etc.) communication and selectively allowing the called communication device to auto-answer the communication. The selective answering may be rule and/or attribute based and depend, entirely or in part, on presence data of a user associated with the called communication device. Auto-answering may be further configured to auto-answer all or less than all of the communication media types (e.g., only auto-answer an audio-video call with audio). Additionally, or alternatively, rules may be combined, overridden, conditionally implemented, or otherwise combined or structured relative to other rules for auto-answering an incoming communication.

公开(公告)号：US11470195B2

公开(公告)日：2022-10-11

申请号：US16690790

申请日：2019-11-21

Applicant: Avaya Inc.

Inventor： Arjun Sharma ,  Sachin Bhangale ,  Vishal Kamboj ,  Amir Mulani

IPC: H04M3/51 ,  H04M3/436

Abstract: Systems and methods are described that enable an incoming communication requesting a real-time (e.g., voice, voice-video, etc.) communication and selectively allowing the called communication device to auto-answer the communication. The selective answering may be rule and/or attribute based and depend, entirely or in part, on presence data of a user associated with the called communication device. Auto-answering may be further configured to auto-answer all or less than all of the communication media types (e.g., only auto-answer an audio-video call with audio). Additionally, or alternatively, rules may be combined, overridden, conditionally implemented, or otherwise combined or structured relative to other rules for auto-answering an incoming communication.