公开(公告)号：US10547741B2

公开(公告)日：2020-01-28

申请号：US15892556

申请日：2018-02-09

Applicant: Avaya Inc.

Inventor： Jibin George ,  Dinesh Sonawane ,  Susil Kumar Behera ,  Rakesh Kadu ,  Srikant Ranjan Swain

IPC: H04M3/42

Abstract: Placing calls in a non-disturbing manner that includes receiving, by a communication server from a caller endpoint device, a request to place a call to a called endpoint device, wherein the request comprises an indication that the called endpoint device is to be notified about the call in a non-disturbing manner. The communication server also receives from the caller endpoint device, a time period for which a user of the caller endpoint device is available to receive a callback from the called endpoint device, a context associated with the call. Then, the communication server can forward to the called endpoint device, the call, wherein the call includes the time period and the context associated with the call.

公开(公告)号：US20190253555A1

公开(公告)日：2019-08-15

申请号：US15892556

申请日：2018-02-09

Applicant: Avaya Inc.

Inventor： Jibin George ,  Dinesh Sonawane ,  Susil Kumar Behera ,  Rakesh Kadu ,  Srikant Ranjan Swain

IPC: H04M3/42

Abstract: Placing calls in a non-disturbing manner that includes receiving, by a communication server from a caller endpoint device, a request to place a call to a called endpoint device, wherein the request comprises an indication that the called endpoint device is to be notified about the call in a non-disturbing manner. The communication server also receives from the caller endpoint device, a time period for which a user of the caller endpoint device is available to receive a callback from the called endpoint device, a context associated with the call. Then, the communication server can forward to the called endpoint device, the call, wherein the call includes the time period and the context associated with the call.