公开(公告)号：US20210194940A1

公开(公告)日：2021-06-24

申请号：US17196242

申请日：2021-03-09

Applicant: Avaya Inc.

Inventor： Vivek Joshi ,  Abhishek Gupta ,  Dhananjay Shende

IPC: H04L29/06

Abstract: A request to establish a communication session between a first communication endpoint to a second communication endpoint is received. A determination is made that the request to establish the communication session requires an application to be inserted into the communication session between the first communication endpoint and the second communication endpoint. For example, the application may be a call recording application. A first processing resource in a first idle communication endpoint is selected based on an idleness factor of the first processing resource. The application is sent to the first idle communication endpoint. The application in the first idle communication endpoint is then inserted into the communication session between the first communication endpoint and the second communication endpoint.

公开(公告)号：US10972512B2

公开(公告)日：2021-04-06

申请号：US16040456

申请日：2018-07-19

Applicant: Avaya Inc.

Inventor： Vivek Joshi ,  Abhishek Gupta ,  Dhananjay Shende

IPC: H04L29/06

Abstract: A request to establish a communication session between a first communication endpoint to a second communication endpoint is received. A determination is made that the request to establish the communication session requires an application to be inserted into the communication session between the first communication endpoint and the second communication endpoint. For example, the application may be a call recording application. A first processing resource in a first idle communication endpoint is selected based on an idleness factor of the first processing resource. The application is sent to the first idle communication endpoint. The application in the first idle communication endpoint is then inserted into the communication session between the first communication endpoint and the second communication endpoint.

公开(公告)号：US20200028882A1

公开(公告)日：2020-01-23

申请号：US16040456

申请日：2018-07-19

Applicant: Avaya Inc.

Inventor： Vivek Joshi ,  Abhishek Gupta ,  Dhananjay Shende

IPC: H04L29/06

Abstract: A request to establish a communication session between a first communication endpoint to a second communication endpoint is received. A determination is made that the request to establish the communication session requires an application to be inserted into the communication session between the first communication endpoint and the second communication endpoint. For example, the application may be a call recording application. A first processing resource in a first idle communication endpoint is selected based on an idleness factor of the first processing resource. The application is sent to the first idle communication endpoint. The application in the first idle communication endpoint is then inserted into the communication session between the first communication endpoint and the second communication endpoint.

公开(公告)号：US09900230B2

公开(公告)日：2018-02-20

申请号：US14990095

申请日：2016-01-07

Applicant: Avaya Inc.

Inventor： Vivek Joshi ,  Anirudh Patel ,  Manish Patil

IPC: H04L12/26 ,  H04L12/851 ,  H04L29/12

CPC classification number: H04L43/0852 ,  H04L41/0663 ,  H04L41/0677 ,  H04L41/0681 ,  H04L43/0823 ,  H04L43/16 ,  H04L47/24 ,  H04L61/2514 ,  H04L61/609

Abstract: A request to subscribe to QoS information is received from a monitoring element. A monitoring element may be a centralized communication system, such as a Private Branch Exchange (PBX). The QoS information is from a plurality of network elements at a plurality of locations. A network element may be, for example, a communication endpoint, a router, a media server, and/or the like. The QoS information is based on a location map that includes information for the plurality of locations. The plurality of locations are controlled by separate communication systems. A determination is made whether a threshold for the QoS information has been reached. If the threshold for the QoS information has reach reached, a notification is sent to the monitoring element. Upon receiving the notification, the monitoring element can cause an action to occur to address a QoS problem.

公开(公告)号：US10412126B2

公开(公告)日：2019-09-10

申请号：US15283959

申请日：2016-10-03

Applicant: Avaya Inc.

Inventor： Anirudh Patel ,  Manish Patil ,  Vivek Joshi ,  Mani Sharma

IPC: H04L29/06 ,  H04L12/26

Abstract: Statistics of a media stream of a communication session are received from one or more communication devices involved in the communication session. The statistics are from various communication devices that are involved in the media stream of the communication session. A determination is made to see if at least one of the statistics from one of the communication devices meets a threshold. In response to the at least one of the statistics meeting the threshold, a message is sent to dynamically change a configuration the media stream of the communication session while the communication session is still active. For example, the message may be to switch to a different media server in order to improve the quality of the media stream.

公开(公告)号：US20160344613A1

公开(公告)日：2016-11-24

申请号：US14717161

申请日：2015-05-20

Applicant: Avaya Inc.

Inventor： Vivek Joshi ,  Dhananjay Shende

IPC: H04L12/715 ,  H04L29/06

CPC classification number: H04L45/04 ,  H04L65/1006

Abstract: A feature server determines a hierarchical network topology for identifying presence information of communication endpoints. The hierarchical network topology comprises at least a first level and an endpoint level. The feature server queries a communication device at the first level to determine if the communication device at the first level is reachable via one or more routes. In response to determining that the communication device at the first level is not reachable via any of the one or more routes, the feature server forbears from querying one or more communication endpoints associated with the communication device at the first level for the presence information. In response to determining that the communication device at the first level is now reachable via the one or more routes, the feature server queries the one or more communication endpoints associated with the communication device at the first level for the presence information.

Abstract translation: 特征服务器确定用于识别通信端点的存在信息的分层网络拓扑。 分级网络拓扑包括至少第一级和端点级。 特征服务器查询第一级的通信设备，以确定第一级的通信设备是否可通过一条或多条路由到达。 响应于确定通过所述一个或多个路由中的任何一个无法到达所述第一级的所述通信设备，所述特征服务器禁止在所述第一级别查询与所述通信设备相关联的一个或多个通信端点以存在所述存在信息。 响应于确定第一级别的通信设备现在可以经由一条或多条路线到达，特征服务器在第一级别查询与通信设备相关联的一个或多个通信端点用于存在信息。

公开(公告)号：US20180097854A1

公开(公告)日：2018-04-05

申请号：US15283959

申请日：2016-10-03

Applicant: Avaya Inc.

Inventor： Anirudh Patel ,  Manish Patil ,  Vivek Joshi ,  Mani Sharma

IPC: H04L29/06 ,  H04L12/26 ,  H04L29/12

CPC classification number: H04L65/1083 ,  H04L43/065 ,  H04L43/0829 ,  H04L43/0864 ,  H04L43/087 ,  H04L43/16 ,  H04L65/1053 ,  H04L65/80

Abstract: Statistics of a media stream of a communication session are received from one or more communication devices involved in the communication session. The statistics are from various communication devices that are involved in the media stream of the communication session. A determination is made to see if at least one of the statistics from one of the communication devices meets a threshold. In response to the at least one of the statistics meeting the threshold, a message is sent to dynamically change a configuration the media stream of the communication session while the communication session is still active. For example, the message may be to switch to a different media server in order to improve the quality of the media stream.

公开(公告)号：US09781026B2

公开(公告)日：2017-10-03

申请号：US14717161

申请日：2015-05-20

Applicant: Avaya Inc.

Inventor： Vivek Joshi ,  Dhananjay Shende

IPC: H04L12/66 ,  H04L12/715 ,  H04L29/06

CPC classification number: H04L45/04 ,  H04L65/1006

Abstract: A feature server determines a hierarchical network topology for identifying presence information of communication endpoints. The hierarchical network topology comprises at least a first level and an endpoint level. The feature server queries a communication device at the first level to determine if the communication device at the first level is reachable via one or more routes. In response to determining that the communication device at the first level is not reachable via any of the one or more routes, the feature server forbears from querying one or more communication endpoints associated with the communication device at the first level for the presence information. In response to determining that the communication device at the first level is now reachable via the one or more routes, the feature server queries the one or more communication endpoints associated with the communication device at the first level for the presence information.

公开(公告)号：US20170201440A1

公开(公告)日：2017-07-13

申请号：US14990095

申请日：2016-01-07

Applicant: Avaya Inc.

Inventor： Vivek Joshi ,  Anirudh Patel ,  Manish Patil

IPC: H04L12/26 ,  H04L29/12 ,  H04L12/851

CPC classification number: H04L43/0852 ,  H04L41/0663 ,  H04L41/0677 ,  H04L41/0681 ,  H04L43/0823 ,  H04L43/16 ,  H04L47/24 ,  H04L61/2514 ,  H04L61/609

Abstract: A request to subscribe to QoS information is received from a monitoring element. A monitoring element may be a centralized communication system, such as a Private Branch Exchange (PBX). The QoS information is from a plurality of network elements at a plurality of locations. A network element may be, for example, a communication endpoint, a router, a media server, and/or the like. The QoS information is based on a location map that includes information for the plurality of locations. The plurality of locations are controlled by separate communication systems. A determination is made whether a threshold for the QoS information has been reached. If the threshold for the QoS information has reach reached, a notification is sent to the monitoring element. Upon receiving the notification, the monitoring element can cause an action to occur to address a QoS problem.