公开(公告)号：US20230206007A1

公开(公告)日：2023-06-29

申请号：US18179521

申请日：2023-03-07

Applicant: BEIJING BAIDU NETCOM SCIENCE TECHNOLOGY CO., LTD.

Inventor： Kun LIU ,  Kai LIU

IPC: G06F40/30 ,  G06F16/332 ,  G06F16/335 ,  G06F16/35

CPC classification number: G06F40/30 ,  G06F16/35 ,  G06F16/335 ,  G06F16/3329

Abstract: In a method for mining a conversation content, conversation to be mined is obtained. The conversation to be mined includes a platform conversation content. A user profile and a product profile corresponding to the conversation to be mined are obtained. The conversation to be mined is divided into a plurality types of semantic units. Clustered platform conversation contents are generated by clustering the platform conversation content based on intents of the platform conversation content corresponding to the plurality types of semantic units, the user profile and the product profile. Intents of the platform conversation content corresponding to the same type of semantic units are the same or similar. A target conversation content in the clustered platform conversation contents is determined based on the clustered platform conversation contents and a conversation content evaluation model.