Method and system for programmatic analysis of consumer sentiment with regard to attribute descriptors

    公开(公告)号:US12056721B2

    公开(公告)日:2024-08-06

    申请号:US17190052

    申请日:2021-03-02

    Applicant: Bytedance Inc.

    CPC classification number: G06Q30/0201 G06F16/3344 G06F40/205 G06Q30/0282

    Abstract: Embodiments provide a computer-executable method, computer system and non-transitory computer-readable medium for programmatically assessing consumer sentiment with regard to an attribute descriptor associated with a commercial entity and/or a commercial item. A computer-executed method includes programmatically accessing, via a network device, text of a consumer review and in indication of an attribute descriptor included in the text of the consumer review. The method also includes executing a consumer review processing engine to programmatically analyze the text of the consumer review to generate a sentiment score associated with the attribute descriptor in the context of the consumer review. The method further includes storing, on a non-transitory computer-readable storage device, an indication of the attribute descriptor and the generated sentiment score in association with the commercial entity and/or the commercial item.

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