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    Systems and methods for processing items in a queue
    1.
    发明授权
    Systems and methods for processing items in a queue 有权

    公开(公告)号：US11682075B2

    公开(公告)日：2023-06-20

    申请号：US17725278

    申请日：2022-04-20

    申请人： Capital One Services, LLC

    发明人： Drake R. Sanderson ,  Thomas Busath ,  Sarita Ayyalasomayajula ,  Taylor Geron ,  Jaiden Gerig

    IPC分类号： G06Q40/00 ,  G06Q40/03 ,  G06N20/00 ,  G06F9/54 ,  G06F9/48

    CPC分类号： G06Q40/03 ,  G06F9/4881 ,  G06F9/546 ,  G06N20/00

    摘要： Systems and methods for processing items in a queue, a system including one or more memory devices storing instructions and one or more processors configured to execute the instructions to perform operations including: analyzing training data to build a predictive model; applying the predictive model to items in a queue to determine scores of the items based on respective probabilities of an entity completing an action for each item; listing the items, sorted by the scores, in a first display view; identifying a first and a second item, respectively having highest and next highest scores; grouping, with each of the first and second items, items that satisfy a grouping condition based on characteristic information of the items; and listing the groups of items including the first and second items, sorted based on the scores of the first and second items, in a second display view.

    Systems and methods for processing items in a queue
    3.
    发明授权
    Systems and methods for processing items in a queue 有权

    公开(公告)号：US11341570B2

    公开(公告)日：2022-05-24

    申请号：US16734782

    申请日：2020-01-06

    申请人： Capital One Services, LLC

    发明人： Drake R. Sanderson ,  Thomas Busath ,  Sarita Ayyalasomayajula ,  Taylor Geron ,  Jaiden Gerig

    IPC分类号： G06Q40/00 ,  G06Q40/02 ,  G06N20/00 ,  G06F9/54 ,  G06F9/48

    摘要： Systems and methods for processing items in a queue, a system including one or more memory devices storing instructions and one or more processors configured to execute the instructions to perform operations including: analyzing training data to build a predictive model; applying the predictive model to items in a queue to determine scores of the items based on respective probabilities of an entity completing an action for each item; listing the items, sorted by the scores, in a first display view; identifying a first and a second item, respectively having highest and next highest scores; grouping, with each of the first and second items, items that satisfy a grouping condition based on characteristic information of the items; and listing the groups of items including the first and second items, sorted based on the scores of the first and second items, in a second display view.