公开(公告)号：US20210327423A1

公开(公告)日：2021-10-21

申请号：US17200386

申请日：2021-03-12

Applicant: CenturyLink Intellectual Property LLC

Inventor： Megan Dudley ,  Stephen Opferman

IPC: G10L15/22 ,  G10L15/26 ,  G10L25/57

Abstract: A method is disclosed for obtaining real-time inputs from participants to an occurring via one or more computing devices, comparing the inputs to one or more profiles to detect potential biases or stereotypes in the participant's communications, and providing a potential bias alert to a participant device. The participants to the interaction may communicate via a communications network, including computing devices configured to capture various inputs from the participants in real time, such as eye movements, facial expressions, auditory responses, word choices or vocabulary, and other physical or auditory inputs. The monitoring system may receive the participant inputs and compare the inputs to one or more profiles maintained by the monitoring system. The profiles provide a decision tree of inputs and resulting intervention actions to execute. Upon the occurrence of a triggering action as determined by the selected profile, the monitoring system may execute an intervention to correct said biases.