公开(公告)号：US11971917B2

公开(公告)日：2024-04-30

申请号：US17227781

申请日：2021-04-12

Applicant: Cisco Technology, Inc.

Inventor： Karthik Babu Harichandra Babu ,  Akaash Dev S C ,  Amit Kumar

IPC: G06F16/383 ,  G06F16/338

CPC classification number: G06F16/383 ,  G06F16/338

Abstract: Presented herein are techniques for a non-intruding auto quoting feature on-the-fly for chat applications based on previous conversations and effectively forking/quoting such conversations to ease the burden of the user going through all the chat history. The techniques may involve monitoring an ongoing first text communication session between a first user and at least one second user; detecting one or more salient words or phrases in the first text communication session based on the monitoring; based on the one or more salient words or phrases, identifying a second text communication session that is topically related to the first text communication session; and displaying in a user interface presented to the first user a prompt to quote relevant content from the second text communication session into the first text communication session or to fork the first user to be a participant in the second text communication session.

公开(公告)号：US20220327285A1

公开(公告)日：2022-10-13

申请号：US17227781

申请日：2021-04-12

Applicant: Cisco Technology, Inc.

Inventor： Karthik Babu Harichandra Babu ,  Akaash Dev S C ,  Amit Kumar

IPC: G06F40/289 ,  H04L12/58 ,  G06F40/30 ,  G06F40/284 ,  G06F3/0481 ,  G06F3/0484 ,  G06N20/00

Abstract: Presented herein are techniques for a non-intruding auto quoting feature on-the-fly for chat applications based on previous conversations and effectively forking/quoting such conversations to ease the burden of the user going through all the chat history. The techniques may involve monitoring an ongoing first text communication session between a first user and at least one second user; detecting one or more salient words or phrases in the first text communication session based on the monitoring; based on the one or more salient words or phrases, identifying a second text communication session that is topically related to the first text communication session; and displaying in a user interface presented to the first user a prompt to quote relevant content from the second text communication session into the first text communication session or to fork the first user to be a participant in the second text communication session.