公开(公告)号：US09619315B1

公开(公告)日：2017-04-11

申请号：US14524155

申请日：2014-10-27

Applicant: Cisco Technology, Inc.

Inventor： Patrice Brissette ,  Mike R. E. Mallin ,  Ianik Semco

IPC: G06F11/07

CPC classification number: G06F11/079 ,  G06F11/0709 ,  H04L41/046

Abstract: A method is provided for performing first line triage of network issues after receiving an indication of an error in a computer network. At least one software agent in a network element of the computer network is queried. The software agent(s) are embedded in the source code for processes running on the network element. Data from the software agent(s) are received in response to the query.