公开(公告)号：US20210211347A1

公开(公告)日：2021-07-08

申请号：US16822368

申请日：2020-03-18

Applicant: Cisco Technology, Inc.

Inventor： Jean-Philippe Vasseur ,  Ramanathan Lakshmikanthan ,  Steven William Wood ,  Ramesh Durairaj

IPC: H04L12/24 ,  G06N20/00 ,  H04L29/08 ,  H04L12/26 ,  H04L12/28

Abstract: In one embodiment, an edge device located at an edge of a local network provides connectivity between the local network and a cloud-based software as a service (SaaS) provider via one or more interfaces. The edge device obtains telemetry data associated with the edge device for a plurality of metrics. The edge device makes a determination that one or more of the plurality of metrics is anomalous. The edge device sends, based on the determination, an indication of the determination to the SaaS provider. The SaaS provider uses the indication to determine a root cause of an application served by the SaaS provider experiencing degraded application performance.